Inside Salesperson 1

Reliance, Inc.; Centennial (CO); On-site; USD 48,000 - 55,000; Full time

Job summary

Reliance, Inc. is seeking a detail‑oriented team member to manage sales inquiries, price orders, and the processing of work orders.

You will purchase raw materials, maintain proactive customer communications, and ensure customer requirements are met before orders are accepted. The role also involves handling feedback and complaints, answering phones when needed, and coordinating the disposition of non-conforming products with customers and management.

Qualifications

• Must have good customer service
• Strong math skills
• Promptness and attention to detail are essential

Responsibilities

• Take sales inquiries by phone, fax, email or walk-in and price inquiries effectively
• Ensure all customer requirements can be met or resolve differences prior to accepting orders
• Purchase raw material for stock and for Buy-Outs to related Sales Orders
• Maintain open communication with customers and address concerns as they arise
• Ensure feedback, including complaints, is forwarded to management
• Answer incoming phone calls when receptionist is unavailable
• Develop and revise Work Orders as necessary and manage disposition of non-conforming product with customers when required

Skills

Good customer service

Math

Promptness

Attention to detail

Job description

Job Summary

Take sales inquiries over phone, fax, email or walk-in. Price these inquiries effectively and efficiently.

Is responsible for ensuring all customer requirements can be met or resolve differences with customers prior to accepting order.

Purchase raw material for stock and for Buy-Outs to related Sales Orders.

Maintain open communication with customers as any concerns arise.

Ensure feedback, including complaints, from customers are forwarded to management.

Answer incoming phone calls if receptionist is not available.

Authorized to and responsible for: the development of Work Orders; and revisions to Work Orders as necessary.

Authorized to and responsible for: the disposition of non conforming product; and obtaining concession from customer when necessary.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Stoop, kneel, crouch, or Crawl(Position self(to), Move), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Required Skills

Skills: Good customer service, math, promptness, attention to detail are all "must haves".

Compensation Range

The anticipated compensation for this position is USD $48,000.00/Yr. - USD $55,000.00/Yr. depending on experience, qualifications, and location.

EEO Statement

Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN