Inside Sales Team Lead

PowerPak Civil & Safety LLC; Congers (NY); On-site; USD 125,000 - 150,000; Full time

Job summary

PowerPak Civil & Safety LLC in Congers, NY seeks an Inside Sales Leader to drive KPI performance and coach the sales team. The role focuses on targets, reporting, and cross-functional collaboration to ensure operational excellence.

The successful candidate will manage daily sales activities, train new team members with HR, and develop strategic plans to advance the Inside Sales function while upholding PowerPak Core Values.

Responsibilities

• Manage Inside Sales KPIs and drive team to hit targets.
• Lead onboarding and training with HR for new hires.
• Create strategic quarterly sprints to advance the sales team.
• Oversee daily time zone management and database upkeep.
• Prepare weekly/monthly sales reporting and PPT.
• Exhibit PowerPak Core Values.
• Address logistical/operational customer issues with Operations.
• Provide daily leadership and management of Inside Sales Team.

Job description

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• Hours of work: 7:00 am – 4:00 pm
• Exempt: Yes
• Salary range:$125,000 - $150,000

Purpose of Role:

To manage the Company’s Inside Sales department, including setting and achieving Sales Targets and KPIs. This is a strategic role that includes motivating and leading the Sales Team and ensuring Sales Reporting is conducted in a timely manner.

Core Responsibilities Outline:

• Responsible for the KPIs of the Inside Sales team, including motivation for the team to hit those targets and adjusting where necessary
  • Targets as shown by the weekly Sales PPT
  • 30 Minute Response Time
  • Phone Answering Speed
• Work in conjunction with HR on the acquisition and training of new team members
  • Training and onboarding will be your responsibility, HR will be available to assist as a resource
• Creation of strategic quarterly sprints, designed to move the sales team forward,
• that will be reviewed in the Leadership Weekly Business Review (WBR)
• Development and implementation of an effective daily time zone
• Database management
• Sales Reporting including the weekly Sales PPT & Monthy Sales Reporting
• Create strategic plans for the future of the Inside Sales Team when necessary
• Exhibit PowerPak Core Values

KPI’s:

• Overall Sales Order Accuracy
• Team ENPS
• Phone Answering Speed

Daily:

• Provide motivation and resources for your team to hit their KPIs
• Work with HR & Management on any team member issues or concerns
• Provide training for all sales procedures
• Work in conjunction with Operations to resolve any logistical or operational customer issues
• Daily leadership and management of Inside Sales Team
• Any additional duties that fall into your role