Account Development Representative

PowerPak; Congers (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Life insurance & disability

Retirement plan

Paid time off

Employee discounts

Job summary

PowerPak is hiring an Account Development Representative in Congers, NY. This on-site role focuses on learning existing customer buying patterns to increase order frequency and expand product mix.

You will make a high volume of outbound calls, manage a pipeline, and develop account growth plans. Expect coaching, performance-based targets, and a clear, KPI-driven environment with overtime eligibility.

Qualifications

• At least 1 year of customer-facing experience
• High school diploma or GED
• Comfort with CRM systems, a softphone, and professional email
• A reliable system for managing tasks and follow-ups

Responsibilities

• Outbound calls to customers in book, follow-ups, and courtesy calls to find needs and win orders
• Manage pipeline and move opportunities to clear outcomes
• Study how each account buys and build a plan to grow it
• Review new online customers and new logos; qualify or route to BDM
• Research products, build quotes, and help resolve order issues
• Maintain accurate records and prioritize daily calls

Skills

Outbound calls

Pipeline management

Account analysis

Qualifying new companies

Customer support

CRM & planning

Education

High school diploma or GED

Bachelor's degree

Tools

CRM software

Softphone

Job description

Team Sales

Location Congers, NY (on-site, 5 days a week)

Schedule 7:00 AM to 4:00 PM

Type Full-time non-exempt (overtime eligible)

Pay Congers, NY: $70,000 plus commission

About The Role

PowerPak supplies the site and safety products that keep contractors, municipalities, and utilities working. As an Account Development Representative (ADR), you'll own a book of customers who already buy from us but spend less than $10,000 a year. Your job is to learn how they buy and earn more of their business, through more frequent orders and a wider product mix.

This is a phone-based, high-activity sales role. You'll make a lot of calls, hear "no" often, and see your progress in your numbers every day. If you want clear targets, a defined process, and a team that coaches you to hit them, read on.

What You'll Do

• Outbound calls (about 40%). Call customers in your book, including quote follow-ups and courtesy calls, to find needs and win orders.
• Pipeline management (about 20%). Move the opportunities you uncover through to a clear outcome.
• Account analysis and strategy (about 10%). Study how each account buys and build a plan to grow it.
• Qualifying new companies (about 10%). Review new online customers and new logos from our Business Development Managers. Qualified companies join your book or go to a BDM.
• Customer and after-sales support (about 10%). Research products, build quotes, and help resolve order issues.
• CRM and call planning (about 10%). Keep accurate records and build a prioritized call list each day.

How You'll Be Measured

We're upfront about expectations so you can decide if this pace fits you.

• Outbound calls: 60 per day
• MSI Meaningful Sales Interactions:13 per day
• Sales growth: a monthly revenue target based on your geography

WHAT YOU BRING

• At least 1 year of customer-facing experience
• High school diploma or GED
• Comfort with CRM systems, a softphone, and professional email
• A reliable system for managing tasks and follow-ups

Nice to Have

• Top-of-funnel experience, such as prospecting or lead qualification
• Experience in a high-rejection, KPI-driven setting like door-to-door or retail sales
• RFQ tracking experience
• A bachelor's degree

Pay And Benefits

Pay range: Congers, NY: 70,000 plus commission

This role is non-exempt and eligible for overtime.

Other Compensation

• Health: Medical, dental, and vision plans through ADP TotalSource, starting 30 days from your hire date
• Protection: Company-paid basic life/AD&D and long-term disability, plus optional short-term disability, extra life, accident, critical illness, hospital indemnity, and legal plans
• Savings: Retirement plan with pre-tax contributions, health care and dependent care FSAs, and pre-tax transit and parking
• Time off: 10 PTO days in year one, accrued each paycheck and growing with service (up to 25 days), plus 4 wellness days, 7 paid holidays, and 3 floating holidays
• Support: Employee Assistance Program, pet wellness, identity protection, and employee discounts

WHY POWERPAK

Our motto is People First. Our team voted us a Great Place To Work, and here's what drives that:

• Real coaching. Weekly one-on-ones with your manager, stay interviews, and regular performance reviews.
• Your ideas get used. We run on continuous improvement, so we listen to everyone and act on good ideas.
• Values we hold each other to. We're Caring, Agile, Accountable, Transparent, and Reliable. In practice, that means we keep our commitments, own our mistakes, communicate directly, and cut red tape.
• Proof from our people. 94% say PowerPak is a great place to work, and 98% are proud to tell others they work here.

View our Great Place To Work certification

EQUAL OPPORTUNITY

PowerPak Civil & Safety, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, citizenship or immigration status, age, disability, genetic information, marital or familial status, veteran or military status, domestic violence victim status, arrest or conviction record, or any other status protected by federal, state, or local law. We consider qualified applicants with arrest and conviction records in line with applicable fair chance laws. Need an accommodation to apply or interview? Contact Human Resources and we will work wit