Inside Sales Specialist

Signarama Austin; Town of Florida (NY); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

401(k)

Free uniforms

Job summary

Signarama Austin is hiring an Inside Sales Support Specialist to be the first point of contact for customers, helping bring signage visions to life and supporting in-house marketing.

The role emphasizes organization, customer focus, and strong communication as you coordinate with production teams, conduct site surveys, prepare quotes, and ensure smooth order processing in a dynamic Signarama environment.

Qualifications

• Proficient with Windows Office and POS systems.
• Excellent written and verbal English with strong proofreading.
• Solid understanding of basic sales and telemarketing principles.
• Strong communication and customer service skills.
• Able to stand for extended periods and use a computer frequently.
• Experience in sign/design/print is a plus.

Responsibilities

• Consult with clients and provide expert signage advice.
• Conduct offsite client meetings and site surveys.
• Prepare quotes, process orders, and gather paperwork.
• Coordinate projects with production, designers and installers.
• Maintain client relationships and manage inquiries promptly.
• Maintain vendor relationships and ensure order quality.
• Support store operations, reporting and invoicing.

Skills

Windows Office

POS systems

English fluency

Sales basics

Telemarketing basics

Communication skills

Stamina standing

Signage industry exposure

Job description

Benefits

• 401(k)
• Free uniforms

Join Our Team as an Inside Sales Support Specialist at Signarama!

Are you passionate about delivering top‑notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.

Our most successful Inside Sales Support Specialists are highly organized, customer‑focused individuals with strong communication and relationship‑management skills. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Key Responsibilities

• Client Consultation and Support: Serve as the primary point of contact for clients, providing expert advice on signage options, materials, and design choices to meet their needs and budgets.
• Offsite Client Meetings & Site Surveys: Conduct site surveys and measurements at client locations to assess signage requirements, ensuring accurate specifications and optimal placement.
• Quotation and Order Processing: Prepare detailed quotes based on client specifications, process orders promptly, and ensure all necessary documentation and down payments are accurately completed.
• Project Coordination: Collaborate closely with the production team, designers, and installers to ensure seamless project workflow, from design approval to installation.
• Customer Relationship Management: Build and maintain strong client relationships through regular follow‑ups, managing customer accounts, and addressing inquiries or issues quickly.
• Vendor Relationship Management: Maintain strong relationships with vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Professional Growth

• Gain valuable experience in customer relationship management and in‑house marketing in a globally recognized brand.

What We Offer

• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment

Qualifications

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Understanding of basic sales and telemarketing principles.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.
• Advantage if you have experience in the sign, design or print industry.

Compensation: $16.00 - $20.00 per hour

At Signarama, the world’s leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, providing limitless opportunities for professional growth.

Whether you’re passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact.

Working at Signarama means joining a family of professionals dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals eager to drive their careers forward and make their mark in the signage industry.

Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family—where your journey can take you anywhere!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.