Inside Sales Support Specialist

Signarama Fond du Lac, WI; Fond du Lac (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Holidays

Short-term disability insurance

Life Insurance

401(k) matching

Dental insurance

Health insurance

Vision insurance

Bonus based on performance

Employee discounts

Free uniforms

Paid time off

Job summary

Join a leading signage company as an Inside Sales Support Specialist, where you will deliver exceptional customer service and support marketing efforts. This role requires strong communication skills and proficiency in sales principles, with opportunities for professional growth in a dynamic work environment.

Qualifications

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of English with strong spelling, grammar, and proofreading skills.
• Exceptional communication and customer service skills.

Responsibilities

• Respond promptly to customer inquiries in person and over the phone.
• Implement store marketing strategies and engage in telemarketing.
• Process work orders and maintain relationships with vendors.

Skills

Customer Service

Communication

Relationship Management

Sales Skills

Education

Strong proficiency in computer operations

Understanding of basic sales and telemarketing principles

Excellent command of the English language

Job description

Benefits:

8am - 5pm M-F

No week-ends

Paid Holidays

Short-term disability insurance

Life Insurance

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Join Our Team as an Inside Sales Support Specialist at Signarama!

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.

Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Key Responsibilities:

Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.

Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.

Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.

Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.

Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Professional Growth:

Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.

What We Offer:

Competitive Salary

Professional Development Opportunities

Dynamic and Supportive Work Environment

Qualifications:

Strong proficiency in computer operations, including Windows Office and POS systems.

Excellent command of the English language with strong spelling, grammar, and proofreading skills.

Understanding of basic sales and telemarketing principles.

Exceptional communication and customer service skills.

Ability to stand for extended periods and manage frequent computer use.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.