Inside Sales Supervisor

Dasi, Llc.; Miami (FL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

DASI, LLC. is seeking an Inside Sales Supervisor for our Corporate Headquarters in Miami/Doral, FL. The role focuses on leading the Inside Sales Team, driving sales, and improving conversion rates to grow company revenue.

The ideal candidate has 3+ years of inside sales experience, 2+ years in leadership, and a proven track record of overachievement within aviation or related industries. Strong Microsoft Office skills and discount calculations are required.

Qualifications

• Associate degree or comparable industry experience.
• 3 years of inside sales experience.
• 2+ years of leading a team.
• Sales track record of overachievement.
• Previous experience in the aviation industry is a plus.
• Knowledge of Microsoft products and the ability to calculate discounts.

Responsibilities

• Provide leadership and guidance to the Inside Sales Team in support of Director of Sales.
• Ensure Inside Sales Team follows policies and procedures.
• Serve as escalation point for complex issues.
• Facilitate training on system and program changes.
• Develop and maintain relationships with current and prospective customers to generate new business.
• Multitask calls, emails and data entry, providing product, price and availability information.
• Review quote activity and initiate follow-ups.
• Participate in process improvement activities.
• Achieve individual sales targets.
• Perform all other duties as assigned.

Skills

Team leadership

Inside sales

Customer relationship management

Discount calculations

Microsoft Office

Education

Associate degree or comparable industry experience

Tools

Microsoft Office

Job description

Job DetailsJob Location: Corporate Headquarters Miami - Doral, FL 33172

For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.

DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.

Purpose

At DASI, the role of the Inside Sales Supervisor is responsible for overseeing the daily operations for the Inside Sales team. This individual will develop, coach and motivate the team to increase sales, improve conversion rates and drive company revenue. You will also collaborate with your counterparts in other locations and other departments in Miami, the UK and Singapore. This role will report to the Director of Global Sales.

Key accountabilities

• Provides leadership and guidance to the Inside Sales Team in support of Director of Sales.
• Ensures Inside Sales Team is follows policies and procedures.
• Act as a resource for questions and as an escalation point for more complex issues.
• Facilitate training on system and program changes.
• Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• You will multitask calls, emails and data entry, providing product, price and availability information to customers as requested.
• Review quote activity and initiate follow ups.
• Participate in process improvement activities.
• Achieve individual sales targets.
• Perform all other duties as assigned.

Key skills and competences

• Develop collaborative working relationships.
• Manage multiple tasks seamlessly and adapts to the work environment.
• Clearly communicate in verbal and written form to all levels.
• Display flexibility, adaptability, and innovation.
• Show a passion for the customer, fellow employees and the business that we’re in.

Experience and qualifications

• Associate degree or comparable industry experience.
• 3 years of inside sales experience.
• 2+ years of leading a team.
• Sales track record of overachievement.
• Previous experience in the aviation industry and target-based environments is a plus.
• While you won’t need to be a full-on techie, knowledge of Microsoft products is required, plus the ability to calculate figures such as discounts.

DASI, LLC. and group companies are an Equal Opportunities Employer

Qualifications