Inside Sales / Stocklist Associate

The Macomb Group; Lawrenceville (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO and paid holidays

GM and Ford vehicle discount

Company pays 75% of medical premium

401(k) program with 25% match

Job summary

The Macomb Group in Lawrenceville, GA is looking for a full-time Inside Sales/Stocklist Associate. This role combines inside sales and stocklisting responsibilities to provide quotes and foster customer relationships in the fire protection industry.

Ideal candidates should have at least 1 year of relevant experience, proficiency in Microsoft Office, and familiarity with HydraTech software. The position offers various benefits, including paid time off, medical insurance, and a 401(k) program.

Qualifications

• 1+ years of experience in inside sales or customer service; fire protection experience is a plus.
• Familiarity with stocklisting processes and HydraTech software preferred.
• Strong communication skills focused on customer satisfaction.

Responsibilities

• Serve as the main contact for customers, addressing inquiries and processing orders.
• Build and maintain strong client relationships through effective communication.
• Prepare detailed material lists for fire protection projects using HydraTech software.

Skills

Inside sales experience

Customer service skills

HydraTech software familiarity

Communication skills

Organizational abilities

Tools

Microsoft Office

ERP software

Job description

Title

Inside Sales/Stocklist Associate (Full‑time) – Lawrenceville, GA

Summary

The Macomb Group, a leading distributor in the Midwest for Pipe, Valve, and Fittings, is seeking a motivated, detail‑oriented Inside Sales/Stocklist Associate who will combine inside sales and stocklisting responsibilities to generate accurate quotes, build strong customer relationships, and drive business development.

Responsibilities

• Serve as the main contact for customers—addressing inquiries, providing quotes, and processing orders.
• Build and maintain strong client relationships through effective communication and outstanding service.
• Identify opportunities to upsell and cross‑sell, contributing to revenue growth.
• Prepare detailed material lists for fire protection projects using HydraTech software.
• Collaborate with internal teams to ensure quotes align with fabrication capabilities and customer requirements.
• Notify purchasing of material needs based on project quotes.
• Proactively expand the customer base and strengthen relationships with existing clients.
• Support strategies to position the company as a leader in fire protection fabrication.
• Work closely with fabrication, sales, and purchasing teams to ensure seamless operations.
• Compile reports to track sales performance, customer retention, and operational improvements.

Qualifications/Skills

• 1+ years of experience in inside sales, customer service, or a related field; experience in fire protection or construction is a plus.
• Familiarity with stocklisting processes; experience with HydraTech software is preferred.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Excellent organizational and multitasking abilities in a fast‑paced environment.
• Proficiency in Microsoft Office; ERP or industry‑specific software experience is a plus.

Working Conditions

• Office‑based role with prolonged periods of sitting and computer use.
• Occasional exposure to manufacturing environments with noise, dust, and temperature variations.
• Some travel may be required to meet customers or attend training.

Work Setting

Lawrenceville, GA – Monday – Friday, Day shift: 9 AM – 6 PM

Benefits

• PTO, paid holidays, birthday off with pay
• GM and Ford vehicle discount
• Medical: company pays 75% of premium, free medical wrap, free telemedicine enrollment
• Dental, vision, life insurance, AD&D
• Critical illness and accident insurance
• Short and long‑term disability
• 401(k) program with 25% match, no cap