Inside Sales

The Macomb Group; Harleysville (PA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

PTO and paid holidays

GM and Ford vehicle discount

Medical coverage with 75% company-paid premium

Free telemedicine

401(k) program with 25% match

Vision

Life Insurance and AD&D

Disability

401(k) with 25% match

Job summary

A recognized distributor of Pipe, Valve, and Fittings is seeking a full-time Inside Sales Representative in Harleysville, PA. This role involves preparing quotations, managing customer accounts, and requiring technical knowledge of the PVF industry. The ideal candidate will have great communication skills and experience in mechanical and industrial piping. The company offers competitive benefits, including medical coverage, paid time off, and a 401(k) program with a generous match.

Qualifications

• High school diploma or equivalent preferred.
• One to two years of related experience and/or training preferred.
• Knowledge of mechanical and industrial piping applications.

Responsibilities

• Answer phones and manage customer inquiries.
• Prepare detailed quotations for projects.
• Provide technical guidance on product selection.
• Provide technical guidance on product selection for PVF applications.
• Computer entry and order coordination.
• Purchasing of non-stock items and backorders.
• Coordinate sales orders with warehouse and delivery teams.
• Build and maintain strong customer relationships.
• Identify opportunities to upsell and cross-sell products.

Skills

Communication skills

Organizational skills

Knowledge of mechanical and industrial piping applications

Ability to upsell and cross-sell products

Team player

Upsell and cross-sell

Education

High school diploma or equivalent

1-2 years of related experience

Job description

The Macomb Group, a recognized leading distributor of Pipe, Valve, and Fittings (PVF), is looking for a full-time Inside Sales Representative with mechanical and industrial piping experience to prepare quotations and manage customer accounts. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and heating and cooling systems. As an authorized distributor of industry-leading brands including Victaulic and Spirax Sarco, we provide mechanical contractors with the products and expertise they need.

This role requires deeper technical knowledge of the PVF industry compared to counter sales positions. Inside Sales Representatives work directly with contractors and customers to understand project requirements, provide technical solutions, and manage complex orders. The Macomb Group has differentiated itself from competitors by continually expanding our operations to provide unbeatable specialty services, a huge inventory, energy-efficient solutions, and exceptional customer service.

Locations

• Nashville, TN
• Indianapolis, IN
• Raleigh, NC
• Akron, OH
• Atlanta, GA
• Willoughby/Cleveland, OH
• Charlotte, NC
• Harleysville, PA
• Jeffersonville, IN
• Columbus/Cincinnati, OH
• Carlstadt, NJ

Responsibilities

• Responsible for answering phones and managing customer inquiries
• Take orders from customers over the phone and provide status updates on previous orders
• Prepare detailed quotations and bids for mechanical and industrial piping projects
• Provide technical guidance on product selection for commercial/industrial PVF applications
• Computer entry and order coordination
• Purchasing of non‑stock items and backorders
• Coordination of sales orders with warehouse and delivery teams
• Build and maintain strong customer relationships
• Identify opportunities to upsell and cross‑sell products

Requirements

• High school diploma or equivalent preferred
• One to two years of related experience and/or training, or equivalent combination of both preferred
• Demonstrated trade experience and knowledge of mechanical and industrial piping applications
• Experience with pipe fittings, valves, boilers, PVC, grooved fittings, or fire suppression systems preferred
• Familiarity with plumbing, heating and cooling, or toolmaking is a plus
• Able to project professionalism in a fast‑paced environment
• Excellent communication, organizational, and computer skills
• Motivated team player who takes initiative

Benefits

• PTO, paid holidays, birthday off with pay, and jump starts
• GM and Ford vehicle discount
• Medical – company pays 75% of premium along with a free medical wrap
• Free telemedicine with medical enrollment
• Dental
• Vision
• Life Insurance and AD&D
• Critical Illness and Accident Insurance
• Short and Long Term Disability
• 401(k) program with a 25% match with no cap!

Our Culture

With over 32 locations in multiple states, each branch has created a culture within our company that stems from cooperation, teamwork, and of course the notion that we are BUILT TO SAY YES – not only to our customers but to you as well.

We often gather for company‑provided lunches, sponsor lunch and learn sessions to share our knowledge, and hold customer appreciation BBQs. We have seasonal sports competitions for employees to win prizes and tailgates for football and baseball. We also celebrate you by rewarding work anniversaries, Employee Appreciation Day celebrations, recognizing inside/outside sales leaders, honoring our vets, observing casual Fridays, and much more!

Come join our team and see why our employees love The Macomb way!