Inside Sales Specialist - Truck Parts & Solutions

Point Spring Company; Troy (Bradford County); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life Insurance

Disability insurance

401(k) Retirement Plan with Company

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Employee Discounts

Referral Program

Job summary

Point Spring & Driveshaft Co. in Troy, PA is seeking an Inside Sales Representative to respond to customer inquiries, recommend parts and services, and manage quotes and orders.

This role emphasizes building trusted relationships with customers and supporting the delivery team. The ideal candidate has 2+ years in inside sales or customer service, strong communication, and the ability to understand technical products.

Qualifications

• 2+ years of inside sales or customer service experience.
• Strong communication and relationship-building skills.
• Ability to understand and recommend technical products.
• Basic proficiency with business systems and Microsoft Office.
• Ability to lift up to 50 lbs as needed and assist in warehouse or delivery setting

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Recommend appropriate parts, services, and solutions.
• Maintain long-term customer relationships and manage quotes and orders.
• Collaborate with outside sales and delivery teams.
• Stay up-to-date on product lines and promotions.
• Coordinate delivery schedules.
• Stay up-to-date and share competitive insights and customer feedback.

Skills

Inside sales

Customer service

Relationship building

Technical product knowledge

Communication

Tools

Microsoft Office

CRM systems

Job description

Point Spring & Driveshaft Co. in Troy, PA is seeking an Inside Sales Representative to respond to customer inquiries, recommend parts and services, and manage quotes and orders.

This role emphasizes building trusted relationships with customers and supporting the delivery team. The ideal candidate has 2+ years in inside sales or customer service, strong communication, and the ability to understand technical products.