Inside Sales Pro - Truck Parts & Customer Solutions

Point Spring & Driveshaft Co; Troy (Bradford County); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life Insurance

Disability insurance

401(k) Retirement Plan with Company M

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Employee Discounts

Referral Program

Job summary

Point Spring & Driveshaft Co. is seeking an Inside Sales Representative in Troy, PA, to deliver exceptional customer service and build lasting relationships.

You will respond to inquiries, recommend parts and services, and manage quotes and orders while coordinating with delivery teams. The role emphasizes problem solving, product knowledge, and teamwork, with a strong focus on supporting customers and maintaining long-term partnerships.

Qualifications

• 2+ years of inside sales or customer service experience.
• Strong communication and relationship-building skills.
• Ability to understand and recommend technical products.
• Basic proficiency with business systems (Microsoft Office).
• Ability to lift up to 50 lbs as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Recommend appropriate parts, services, and solutions.
• Maintain long-term customer relationships and manage quotes and orders.
• Collaborate with outside sales and delivery teams.
• Stay up-to-date on product lines and promotions.
• Coordinate delivery schedules.
• Stay up-to-date and share competitive insights and customer feedback.

Skills

Customer service

Communication

Relationship-building

Technical product knowledge

Problem solving

Tools

Microsoft Office

Job description

Point Spring & Driveshaft Co. is seeking an Inside Sales Representative in Troy, PA, to deliver exceptional customer service and build lasting relationships.

You will respond to inquiries, recommend parts and services, and manage quotes and orders while coordinating with delivery teams. The role emphasizes problem solving, product knowledge, and teamwork, with a strong focus on supporting customers and maintaining long-term partnerships.