Inside Sales Representative

Point Spring & Driveshaft Co; Troy (Bradford County); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life Insurance

Disability insurance

401(k) Retirement Plan with Company M

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Employee Discounts

Referral Program

Job summary

Point Spring & Driveshaft Co. is seeking an Inside Sales Representative in Troy, PA, to deliver exceptional customer service and build lasting relationships.

You will respond to inquiries, recommend parts and services, and manage quotes and orders while coordinating with delivery teams. The role emphasizes problem solving, product knowledge, and teamwork, with a strong focus on supporting customers and maintaining long-term partnerships.

Qualifications

• 2+ years of inside sales or customer service experience.
• Strong communication and relationship-building skills.
• Ability to understand and recommend technical products.
• Basic proficiency with business systems (Microsoft Office).
• Ability to lift up to 50 lbs as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Recommend appropriate parts, services, and solutions.
• Maintain long-term customer relationships and manage quotes and orders.
• Collaborate with outside sales and delivery teams.
• Stay up-to-date on product lines and promotions.
• Coordinate delivery schedules.
• Stay up-to-date and share competitive insights and customer feedback.

Skills

Customer service

Communication

Relationship-building

Technical product knowledge

Problem solving

Tools

Microsoft Office

Job description

Type: Full-Time

Location: Troy, PA

Pay Rate: $18.50/hour

Looking for a place where your work truly makes a difference? At Point Spring & Driveshaft Co., we've been helping keep trucks on the road since 1926, and we're just getting started! With locations across PA, OH, and WV, we're known for our reliable service, quality parts, and down-to-earth team that knows the value of hard work. If you like the idea of being part of a company that still believes in doing things right and taking care of both customers and employees along the way - we'd love to meet you.

We're currently looking for an Inside Sales Representative who's passionate about customer service, enjoys problem solving, and thrives on developing strong relationships.

What You'll Do

• Respond to customer inquiries via phone, email, and in person.
• Recommend appropriate parts, services, and solutions.
• Maintain long-term customer relationships and manage quotes and orders.
• Collaborate with outside sales and delivery teams.
• Stay up-to-date on product lines and promotions.
• Coordinate delivery schedules.
• Stay up-to-date and share competitive insights and customer feedback.

Why This Role

• Be a trusted resource for customers who rely on your expertise.
• Work closely with a team that supports each other.
• Grow your skills in sales, customer service, and product knowledge.
• Enjoy the satisfaction of helping keep customers' trucks rolling.

What You'll Bring (Requirements)

• 2+ years of inside sales or customer service experience.
• Strong communication and relationship-building skills.
• Ability to understand and recommend technical products.
• Basic proficiency with business systems and Microsoft Office.
• Ability to lift up to 50 lbs as needed and assist in warehouse or delivery setting

Why Us?

At Point Spring & Driveshaft Co., we offer more than just a job - we provide a place where your skills and dedication are valued. With nearly a century of experience in the heavy duty trucking industry, we pride ourselves on delivering top-quality parts and services, while fostering long-term partnerships with our customers, employees, and suppliers. Our team members appreciate the supportive environment, where learning and growth are encouraged, and camaraderie is a part of daily life. Join us, and be part of a legacy that values integrity, innovation, and teamwork.

We provide a wide range of benefits to our employees, including:

• Health Insurance
• Dental and Vision Insurance
• Life Insurance
• Disability insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Employee Discounts
• Referral Program

Equal Opportunity Employer Statement

Point Spring & Driveshaft welcomes applicants of all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, sex, age, disability or veteran status, or any other protected status. If you need assistance or an accommodation due to a disability, please let us know by emailing us at [e-mail].