Inside Parts Sales Specialist — Customer-Focused

Palmer Trucks; Calvert City (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off

Job summary

Palmer Trucks is seeking an Inside Parts Sales Representative to help customers locate the right truck parts in person or by phone. You will assist mechanics and peers, stock the showroom, and ensure accurate parts ordering for repairs and upgrades.

The role emphasizes strong customer service, efficient order processing, and maintaining a well-organized showroom while supporting the Parts Manager and technicians. This is a full-time on-site position with varied shifts.

Qualifications

• Strong customer service and communication skills.
• Ability to research and process orders efficiently.
• Computer proficiency in order processing.
• Working hours: varied shifts, including evenings and weekends.

Responsibilities

• Assist customers in finding parts in person or by phone.
• Showroom stocking and merchandising as needed.
• Handle cash, credit, and check processing per dealership procedures.
• Provide parts to service technicians and support showroom operations.
• Maintain customer goodwill through helpful service and follow-ups.

Skills

Customer service

Communication

Order processing

Computer skills

Job description

Palmer Trucks is seeking an Inside Parts Sales Representative to help customers locate the right truck parts in person or by phone. You will assist mechanics and peers, stock the showroom, and ensure accurate parts ordering for repairs and upgrades.

The role emphasizes strong customer service, efficient order processing, and maintaining a well-organized showroom while supporting the Parts Manager and technicians. This is a full-time on-site position with varied shifts.