Inside Sales Specialist - Quoting, Orders & Customer Care

The Kendall Group, Inc.; Bridgeville (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

The Kendall Group, Inc. seeks an Inside Sales Representative to join the Forberg Smith Sales team in Bridgeville, PA. This role focuses on maintaining customer relationships, processing orders, and providing excellent service.

Successful candidates will have at least 1 year of customer service experience, strong organizational skills, and proficiency in Microsoft Office. The position also offers a collaborative environment and opportunities to grow within the company.

Qualifications

• 1 year customer service experience required.
• Highly organized and detail-oriented; ability to multi-task.
• Ability to work well cross-functionally and provide excellent service.

Responsibilities

• Process telephone orders and quotes for internal and external customers.
• Maintain and grow customer sales and gross profits.
• Resolve customer complaints and issues effectively.

Skills

Customer service experience

Strong interpersonal communications

Problem solving

Organizational skills

Education

Associate’s degree or equivalent

Tools

Microsoft Office

Salesforce

Job description

The Kendall Group, Inc. seeks an Inside Sales Representative to join the Forberg Smith Sales team in Bridgeville, PA. This role focuses on maintaining customer relationships, processing orders, and providing excellent service.

Successful candidates will have at least 1 year of customer service experience, strong organizational skills, and proficiency in Microsoft Office. The position also offers a collaborative environment and opportunities to grow within the company.