Inside Sales Specialist — Pricing & Orders

Ferguson Enterprises, Inc.; Arbutus (MD); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Job summary

Ferguson Enterprises, LLC is seeking a motivated Inside Sales Representative to join our team in Halethorpe, MD. This role supports pricing, bids, and customer documentation, acting as a liaison between customers and internal teams to ensure timely order fulfillment.

We value 1–3 years in sales support or customer service, with preference for those in a target-driven environment. Plumbing industry experience is a plus and a strong knowledge of Microsoft Office is beneficial.

Qualifications

• 1 to 3 years of experience in a sales support or customer service role.
• Experience in a target-driven sales environment preferred.
• Plumbing industry experience is a plus.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Skills

Sales support

Customer service

Microsoft Office

Organizational skills

Project management

Communication

Job description

Ferguson Enterprises, LLC is seeking a motivated Inside Sales Representative to join our team in Halethorpe, MD. This role supports pricing, bids, and customer documentation, acting as a liaison between customers and internal teams to ensure timely order fulfillment.

We value 1–3 years in sales support or customer service, with preference for those in a target-driven environment. Plumbing industry experience is a plus and a strong knowledge of Microsoft Office is beneficial.