Inside Sales Specialist – Lead Gen & Scheduling

Hoffman; Newtown Township (Delaware County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Time off

Paid holidays

401k match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

HSA

Telemedicine

Disability insurance

Cancer insurance

Life insurance

Wellness suite

Life insurance

Job summary

Hoffman's Exterminating in Newtown Township, PA, is seeking an Inside Sales Representative to support existing and former customers by phone. You will educate customers on services and enroll them in those services, while meeting daily call volume standards and delivering excellent customer service.

You will collaborate with Outside Sales to generate leads, document interactions in CRM, and assist with scheduling and billing.

Qualifications

• Previous customer service experience preferred.
• Excellent telephone skills.
• Basic computer skills.
• Ability to pass and maintain any state regulatory agency-required licensing/certification exams.
• Able to pass internal technical exams.
• High school diploma or equivalent.
• Able to work a 40-hour (minimum) work week.
• Willing to work minimal overtime as needed.

Responsibilities

• Handle inbound and outbound calls with customers.
• Educate customers on services and enroll them in those services.
• Generate leads and appointments with Outside Sales.
• Document customer interactions in CRM.
• Support scheduling, billing, and problem resolution for admin team.

Skills

Customer service

Telephone skills

Basic computer skills

Licensing exams

Strong work ethic

Education

High school diploma or equivalent

Job description

Hoffman's Exterminating in Newtown Township, PA, is seeking an Inside Sales Representative to support existing and former customers by phone. You will educate customers on services and enroll them in those services, while meeting daily call volume standards and delivering excellent customer service.

You will collaborate with Outside Sales to generate leads, document interactions in CRM, and assist with scheduling and billing.