Inside Sales Specialist — Growth & Solutions

Integrated Power Services, LLC.; North Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401k Employer Match

Bonus Incentives

Extensive Training & Career Dev. Prog.

Tuition Reimbursement Program

Medical, Dental and Vision plans

Employee Assistance Program (EAP)

Job summary

Integrated Power Services, LLC. (IPS) is seeking an Inside Sales Representative to support the Distribution Team, driving sales growth and delivering exceptional customer service for a regional customer base and OEM partners.

You will process inquiries, quotations, orders, and shipments, while managing supplier relationships, inventory, and documentation. Collaborate with outside sales and engineering to ensure quality and service excellence.

Qualifications

• High school diploma required.
• Sharp analytical thinking and reasoning abilities.
• Strong proficiency in Microsoft Office suite as well as Adobe Acrobat.
• Ability to analyze and interpret data and take appropriate action.
• Excellent time management.
• Ability to communicate technical data in a clear and concise manner.
• Must exhibit excellent written and verbal skills.
• Technical background with electrical and/or mechanical products is a plus.
• 3 or more years of customer service or inside sales experience in an industrial environment or equivalent education preferred.
• Excellent interpersonal skills, including the ability to build rapport with current and potential customers and suppliers.
• Critical attention to detail.

Responsibilities

• Process customer inquiries, provide quotations, and enter and manage orders efficiently.
• Select and procure motors from suppliers, ensuring quality and cost-effectiveness.
• Investigate and resolve customer issues promptly and professionally.
• Manage supplier relationships to ensure optimal performance and service delivery.
• Serve as a technical resource to address and resolve inquiries and problems, leveraging support from engineering and OEM partners.
• Maintain clear and professional client and sales correspondence.
• Handle shipment processing, including preparing, packaging, and shipping outgoing orders using the most cost-effective and efficient methods.
• Manage inbound logistics by receiving, inspecting, and verifying incoming shipments against purchase orders.
• Oversee inventory management, including maintaining accurate records, assigning storage locations, and managing stock levels.
• Document shipping and receiving activities, generate reports, and maintain organized records for accountability and compliance.
• Process orders and credits accurately and efficiently.
• Assist with inventory management to ensure optimal stock levels and minimize discrepancies.
• Interpret and ensure compliance with company operating policies and procedures.
• Utilize Continuous Improvement Process Solution tools and processes to enhance operational efficiency.
• Establish and maintain strong relationships with external suppliers to ensure reliable service and product quality.
• Maintain detailed and accurate notes in order files for reference and follow-up.

Skills

Analytical thinking

Data interpretation

MS Office & Adobe Acrobat

Time management

Technical communication

Written & verbal skills

Customer service experience

Interpersonal skills

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Adobe Acrobat

Job description

Integrated Power Services, LLC. (IPS) is seeking an Inside Sales Representative to support the Distribution Team, driving sales growth and delivering exceptional customer service for a regional customer base and OEM partners.

You will process inquiries, quotations, orders, and shipments, while managing supplier relationships, inventory, and documentation. Collaborate with outside sales and engineering to ensure quality and service excellence.