Inside Sales Specialist — Family Pre-Need Planning

sci; Westlake (OH); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Westlake, OH is seeking a Sales Professional to serve client families by arranging cemetery plans and pre-need options. You’ll deliver personalized service, drive revenue, and act as the primary contact for families.

Responsibilities include lead-generation, building relationships with families, and collaborating with funeral directors and staff to ensure high-quality, compassionate service in a respectful, timely manner.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of college or equivalent experience preferred.
• 1–2 years of customer service or sales experience preferred.
• Must pass internal certification within 30 days of hire.

Responsibilities

• Lead generation: prospect for 1–2 hours daily and obtain referrals.
• Build relationships with families and provide timely, respectful service.
• Collaborate with funeral directors and staff to ensure seamless service.

Skills

Sales experience

Evenings & weekends

Driver's license

Insurance license

Empathy & respect

Computer skills

Customer service

Education

High school diploma or equivalent

1–2 years college or equivalent

Job description

SCI in Westlake, OH is seeking a Sales Professional to serve client families by arranging cemetery plans and pre-need options. You’ll deliver personalized service, drive revenue, and act as the primary contact for families.

Responsibilities include lead-generation, building relationships with families, and collaborating with funeral directors and staff to ensure high-quality, compassionate service in a respectful, timely manner.