Inside Sales Specialist - Electrical Distribution

U.S. Electrical Services, Inc.; Southampton Township (PA); On-site; USD 34,000 - 48,000; Full time

Job summary

U.S. Electrical Services, Inc. (USESI) via Yale Electric Supply seeks an Inside Sales Associate for our Southampton, PA location.

The role focuses on responding to inquiries, processing orders, and providing quotes with a focus on accurate, timely service. Ideal candidates bring at least 3 years in electrical distribution inside sales, strong communication, multitasking ability, and proficiency with Microsoft Office; familiarity with Eclipse or Solar ERP is highly preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of experience as an electrical distributor inside sales representative preferred.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
• Onsite work required

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Manage customer transactions, prepare quotes, and follow up on orders to ensure timely and accurate service.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Communication skills

Customer service

Organization

Problem-solving

Multitasking

Team collaboration

Basic math

Education

High school diploma

Tools

Microsoft Office

Eclipse ERP

Solar ERP

Job description

U.S. Electrical Services, Inc. (USESI) via Yale Electric Supply seeks an Inside Sales Associate for our Southampton, PA location.

The role focuses on responding to inquiries, processing orders, and providing quotes with a focus on accurate, timely service. Ideal candidates bring at least 3 years in electrical distribution inside sales, strong communication, multitasking ability, and proficiency with Microsoft Office; familiarity with Eclipse or Solar ERP is highly preferred.