Electrical Counter Sales Associate Customer-Focused Growth

U.S. Electrical Services, Inc.; Putnam (CT); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Medical

Dental

Vision

Rx coverage

Parental leave

TeleMedicine

401(k) matching

Life Insurance + AD&D

Job summary

U.S. Electrical Services, Inc. (USESI) is seeking a Counter Sales Associate at our Putnam, CT location. In this role you will assist customers at the sales counter, by phone, and by email, while managing quotes, orders, returns, and transfers.

Join a 100-year legacy and a team of over 2,000 associates across 150 locations. The position offers full-time hours, a supportive benefits package, and opportunities to grow in a fast-paced electrical wholesale environment.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication

Problem solving

Math skills

Team oriented

Education

High school diploma or equivalent

Job description

U.S. Electrical Services, Inc. (USESI) is seeking a Counter Sales Associate at our Putnam, CT location. In this role you will assist customers at the sales counter, by phone, and by email, while managing quotes, orders, returns, and transfers.

Join a 100-year legacy and a team of over 2,000 associates across 150 locations. The position offers full-time hours, a supportive benefits package, and opportunities to grow in a fast-paced electrical wholesale environment.