Inside Sales Specialist - Building Materials

Rio-Grande-Co.-3; Eagle (CO); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) Plan

Paid Sick, Vacation, Jury Duty, and BV

Medical plan options

Dental and Vision insurance

Health Savings Accounts (HSA) and FSA

Life insurance

Disability coverage

Paid training and career development

Employee Assistance Program (EAP)

Job summary

Rio Grande Co. in Eagle, CO is seeking an Inside Sales Representative to support contractors, builders, and homeowners with product guidance, quotes, pricing, and order coordination.

You will work closely with Outside Sales and Yard Operations to deliver an exceptional customer experience from inquiry to delivery. The role requires at least 2 years in inside sales or customer service, knowledge of masonry products is a plus, and bilingual English/Spanish is preferred.

Qualifications

• Minimum of 2 years’ experience in inside sales or customer service.
• Strong knowledge of masonry, stone, or brick products highly preferred.
• Bilingual skills (English/Spanish) strongly preferred.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Assist walk-in customers, phone callers, and email inquiries by providing information on stone and brick products, pricing, availability, and application.
• Generate quotes, process orders, and conduct follow-up communications to ensure customer satisfaction and close sales.
• Develop and maintain an in-depth knowledge of product lines, including natural stone, thin veneer, manufactured stone, and brick.
• Communicate with vendors and the Purchasing Team to source special-order materials and provide customers with accurate lead times.
• Collaborate with Outside Sales Representatives to support their accounts and uphold high service standards.
• Maintain showroom displays, samples, and marketing materials in a clean, organized, and up-to-date manner.
• Track open orders and coordinate with Yard Operations to ensure accurate and timely deliveries.
• Assist with material takeoffs and estimates for customer projects as needed.
• Build long-term customer relationships through reliable communication and exceptional follow-through.

Job description

Rio Grande Co. in Eagle, CO is seeking an Inside Sales Representative to support contractors, builders, and homeowners with product guidance, quotes, pricing, and order coordination.

You will work closely with Outside Sales and Yard Operations to deliver an exceptional customer experience from inquiry to delivery. The role requires at least 2 years in inside sales or customer service, knowledge of masonry products is a plus, and bilingual English/Spanish is preferred.