Inside Sales Specialist - Quotes & Customer Service

New Castle Building Products; Norwalk (CT); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Unparalleled work environment

Competitive pay

Paid vacation and holidays

Medical/Dental/Vision/Life Insurance

401(k) with discretionary employer fit

A yearly review

Job summary

New Castle Building Products, based in Norwalk, CT, is seeking an Inside Sales Representative to assist customers, prepare quotes, and process orders while delivering friendly service to the public. The role offers on-site training for the right candidate.

You should have strong communication skills, basic math ability, and a proactive attitude. Spanish-speaking applicants are welcomed, and prior exposure to building materials or metal products is a plus.

Qualifications

• Must have a can do, customer service first attitude.
• Basic math skills.
• A good memory to retain a working technical knowledge on vast amounts of building materials.
• Prior experience with sheet metal fabrication or metal roofing is a plus.
• Able to work in a fast-paced environment.
• Commitment to the Company’s mission and its core values.
• Excellent communication skills.
• Spanish speaking preferred.

Responsibilities

• Preparing quotes for potential customers
• Preparing computer generated work orders for customers
• Handle and process customer returns
• Work closely with Branch Manager
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Occasional purchasing of inventory
• Maintain material stock in showroom
• You will be expected to perform other duties as assigned

Skills

customer service

communication skills

basic math skills

detail-oriented

spanish speaking

Job description

New Castle Building Products, based in Norwalk, CT, is seeking an Inside Sales Representative to assist customers, prepare quotes, and process orders while delivering friendly service to the public. The role offers on-site training for the right candidate.

You should have strong communication skills, basic math ability, and a proactive attitude. Spanish-speaking applicants are welcomed, and prior exposure to building materials or metal products is a plus.