Inside Sales Specialist — Building Materials

US LBM; Bloomington (IL); On-site; USD 36,000 - 40,000; Full time

Job summary

Hines, a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative in Illinois to support new and existing customers with product selection, quotes, and order processing. The role involves coordinating deliveries, pricing, and working closely with outside sales.

Applicants should have a High School Diploma or GED and 1–3 years in building materials or inside sales; strong communication and inventory skills are essential to success in this position.

Qualifications

• High School Diploma or GED required.
• 1–3 years of inside sales experience preferred.
• 1–3 years of building material industry experience required.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer relations

Communication

Inventory knowledge

Computer literacy

Building materials

Education

High School Diploma or GED

Job description

Hines, a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative in Illinois to support new and existing customers with product selection, quotes, and order processing. The role involves coordinating deliveries, pricing, and working closely with outside sales.

Applicants should have a High School Diploma or GED and 1–3 years in building materials or inside sales; strong communication and inventory skills are essential to success in this position.