Building Materials Inside Sales Pro

US LBM Service Co; Alsip (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

Hines, a division of US LBM Holdings, is seeking an Inside Sales Representative in Illinois. This role supports both new and existing customers, provides product support to outside sales, and handles quotes and product dimensions in person or by phone.

The position involves responding to inquiries, initiating calls to generate sales, submitting orders and service requests, and coordinating deliveries with sales teams and customers. Industrial knowledge and strong communication are essential.

Qualifications

• HS diploma or GED required.
• 1–3 years in building materials industry preferred.
• Inside sales experience helpful.

Responsibilities

• Respond to customer inquiries about product selection, orders, pricing, and deliveries.
• Initiate calls to customers to generate sales.
• Enter work orders, returns, and service requests; file paperwork accordingly.
• Coordinate purchase and delivery of special products; gather pricing and availability information.
• Manage project schedules with outside sales, jobsites, and customers.
• Maintain stock levels on the sales floor and stockroom.
• Research credits, returns, and late payments as needed.
• Resolve back-order issues and billing problems; compile data for closing.
• Handle special orders and pricing; assist with price lists.
• Develop and grow relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer relations

Oral & written communication

Inventory control

Cash register operation

Education

High School Diploma or GED

Tools

Computer

Calculator

Cash register

Job description

Hines, a division of US LBM Holdings, is seeking an Inside Sales Representative in Illinois. This role supports both new and existing customers, provides product support to outside sales, and handles quotes and product dimensions in person or by phone.

The position involves responding to inquiries, initiating calls to generate sales, submitting orders and service requests, and coordinating deliveries with sales teams and customers. Industrial knowledge and strong communication are essential.