Building Materials Inside Sales Specialist

US LBM; Alsip (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

Hines, a division of US LBM Holdings, LLC, seeks an Inside Sales Representative to support new and existing customers with product information, quotes, and order processing. The role emphasizes responsive customer service, coordination with outside sales, and maintaining stock levels across facilities in Illinois.

Expected pay is $21.00–$23.00 per hour. Candidates should have a high school diploma and 1–3 years in building materials or inside sales.

Qualifications

• Familiarity with quotes, pricing and order processing.
• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies and construction industry.
• Strong written and oral communication skills.
• Inventory control knowledge is a plus.

Responsibilities

• Respond to customer inquiries regarding product selection, orders, prices and quotations, complaints, and scheduling deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Enter work orders, credit returns, returns authorizations, pick tickets and service requests; file paperwork accordingly.
• Coordinate purchase and delivery of special products; obtain pricing specifications and availability.
• Manage schedules for projects by coordinating with outside sales, jobsites and assigned customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns and late payments as needed.
• Check on back orders and resolve outstanding issues; resolve billing problems and data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.

Skills

Computer & POS

Building materials knowledge

Interpersonal skills

Inventory awareness

Physical mobility

Education

High School Diploma or GED

Job description

Hines, a division of US LBM Holdings, LLC, seeks an Inside Sales Representative to support new and existing customers with product information, quotes, and order processing. The role emphasizes responsive customer service, coordination with outside sales, and maintaining stock levels across facilities in Illinois.

Expected pay is $21.00–$23.00 per hour. Candidates should have a high school diploma and 1–3 years in building materials or inside sales.