Inside Sales Specialist - Building Materials

US LBM; Arkansas; On-site; USD 36,000 - 54,000; Full time

Job summary

Ridout Lumber and Meek’s, divisions of US LBM Holdings, LLC, seeks an Inside Sales Representative to support both new and existing customers. You will provide quotes, assist with product selections, and coordinate deliveries both in person and by phone.

The role requires 1–3 years in building materials or inside sales, strong communication, and a customer-focused mindset. Join a team that values growth, safety, and professional development in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1–3 years of building material industry experience required.
• 1–3 years of inside sales experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Computer use

Cash handling

Building materials knowledge

Interpersonal skills

Oral & written communication

Inventory control

Mobility in work areas

Education

High School Diploma or GED

1-3 years building material industry experience

Job description

Ridout Lumber and Meek’s, divisions of US LBM Holdings, LLC, seeks an Inside Sales Representative to support both new and existing customers. You will provide quotes, assist with product selections, and coordinate deliveries both in person and by phone.

The role requires 1–3 years in building materials or inside sales, strong communication, and a customer-focused mindset. Join a team that values growth, safety, and professional development in a fast-paced environment.