Inside Sales Specialist

LHH; Santa Fe Springs (CA); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Hybrid after training

Mentorship program

Career development

Job summary

LHH in Santa Fe Springs, CA is seeking a customer-focused professional to launch a career in customer service and/or inside sales. This direct-hire role includes hands-on training onsite, with a transition to hybrid work after training.

You will build relationships with customers, respond to inquiries, prepare quotes, process orders, and support sales teams. You’ll use CRM systems, communicate effectively, and strive to meet personal and team goals while delivering excellent service in a

Qualifications

• Bachelor’s Degree required.
• 1+ years of experience in customer service, inside sales, sales support, account coordination, or a related field is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Comfortable working in a fast-paced environment and managing multiple priorities.
• Customer-focused mindset with strong problem-solving skills.
• Proficiency with Microsoft Office Suite and the ability to learn new systems quickly.
• Experience with CRM systems is a plus.
• Self-motivated, coachable, and eager to learn.

Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Respond to customer inquiries regarding products, pricing, availability, and order status.
• Prepare and follow up on quotes, proposals, and sales opportunities.
• Process customer orders accurately and efficiently.
• Collaborate with operations, logistics, and other internal departments to ensure timely order fulfillment.
• Proactively identify opportunities to increase sales within existing accounts.
• Support outside sales teams and account managers as needed.
• Utilize CRM and business systems to document customer interactions and manage opportunities.
• Resolve customer concerns professionally and ensure a positive customer experience.
• Stay up to date on products, industry trends, and company offerings.
• Meet individual and team performance goals while maintaining a high standard of customer service.

Skills

Customer service

Inside sales

Sales support

Account coordination

Verbal & written communication

Organization & time management

CRM systems

MS Office

Self-motivation

Team player

Education

Bachelor's Degree

Tools

CRM systems

Microsoft Office

Job description

About the Opportunity

Location: Santa Fe Springs, CA (onsite for training, hybrid once training is completed)

Schedule: Full-Time, Monday-Friday

Employment Type: Direct Hire

Compensation: $55K - $60K base salary DOE + monthly bonus incentives and full benefits (medical, dental, vision, 401K with match, PTO and holidays, etc)

Position Overview

LHH is partnering with a globally recognized organization known for its commitment to employee development, innovation, and long-term career growth. With a reputation for retaining employees for many years, the company invests heavily in its people, cutting-edge technology, and continuous improvement initiatives.

This is an excellent opportunity for an ambitious, customer-focused professional looking to launch or build a career in customer service and/or sales. Whether you have experience in customer service, inside sales, or sales support, or you're a recent graduate eager to learn, this organization offers the training, mentorship, and career path needed for long-term success.

Responsibilities

What You Will Be Doing:

• Build and maintain strong relationships with new and existing customers


• Respond to customer inquiries regarding products, pricing, availability, and order status


• Prepare and follow up on quotes, proposals, and sales opportunities


• Process customer orders accurately and efficiently


• Collaborate with operations, logistics, and other internal departments to ensure timely order fulfillment


• Proactively identify opportunities to increase sales within existing accounts


• Support outside sales teams and account managers as needed


• Utilize CRM and business systems to document customer interactions and manage opportunities


• Resolve customer concerns professionally and ensure a positive customer experience


• Stay up to date on products, industry trends, and company offerings


• Meet individual and team performance goals while maintaining a high standard of customer service

Qualifications

• Bachelor's Degree required


• 1+ years of experience in customer service, inside sales, sales support, account coordination, or a related field is preferred. Candidates without true working experience who are excited to learn are encouraged to apply!


• Excellent verbal and written communication skills


• Strong organizational and time management abilities


• Comfortable working in a fast-paced environment and managing multiple priorities


• Customer-focused mindset with strong problem-solving skills


• Proficiency with Microsoft Office Suite and the ability to learn new systems quickly


• Experience with CRM systems is a plus


• Self-motivated, coachable, and eager to learn

What We're Looking For

• A positive attitude and strong work ethic


• Someone who is naturally curious and eager to develop professionally


• A team player who enjoys building relationships and helping customers


• An individual looking for a long-term career with advancement opportunities


• A candidate excited about learning the distribution industry and growing into future sales opportunities

Benefits of the Opportunity

• Direct hire, permanent position with a stable global organization


• Clear career advancement and professional development opportunities


• Hybrid flexibility after training (1 day remote per week)


• Collaborative team environment and supportive leadership


• Industry-leading training and mentorship


• Company commitment to sustainability and environmental initiatives


• Investment in innovative technology and continuous improvement


• Strong employee retention and culture focused on long-term success

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.lhh.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act


• Los Angeles City Fair Chance Ordinance


• Los Angeles County Fair Chance Ordinance for Employers