Inside Sales Specialist

RJ Young; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

RJ Young is seeking an Inside Sales Specialist to be the first point of contact for inbound and outbound sales opportunities. You will qualify leads, engage prospects, and assist the sales team in driving revenue growth through excellent customer interactions.

The role emphasizes timely lead handoff to Account Executives with accurate information. Ideal candidates will have a Bachelor's degree in a related field and 2–3 years in a similar sales role, plus strong communication, organization, and

Qualifications

• Bachelor's degree required in a related field.
• 2-3 years in similar sales role.
• Strong communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer inbound calls, emails, and live chats.
• Perform outbound calls to qualify prospects.
• Research and gather lead details for the sales team.
• Enter and maintain accurate CRM data.
• Follow up with Account Executives for timely handoff.
• Cold call prospects to help set appointments.
• Use Microsoft Office tools to document activities.

Skills

Lead qualification

Outbound calls

Inbound calls

CRM data entry

Customer communication

Excel

Education

Bachelor's degree in communications, business, marketing, or related field

Tools

CRM system

Excel

Word

Job description

Summary/Objectives

RJ Young is seeking an Inside Sales Specialist to be the first point of contact for inbound and outbound sales opportunities. This role supports our sales team by qualifying leads, engaging prospects, and helping drive revenue growth through excellent customer interaction and follow-up.

RJ Young is seeking an Inside Sales Specialist to be the first point of contact for inbound and outbound sales opportunities. This role supports our sales team by qualifying leads, engaging prospects, and helping drive revenue growth through excellent customer interaction and follow-up.

As an Inside Sales Specialist, you’ll play a critical role in our sales process by engaging with prospects at the earliest stages. You’ll handle inbound inquiries, perform outbound outreach, and ensure qualified leads are delivered to our Account Executives with accurate and thorough information.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answer inbound phone calls, web leads, emails, and live chats
• Perform outbound calls and emails to qualify potential and existing customers
• Research and gather detailed information on leads to support the sales team
• Enter and maintain accurate data in the CRM system
• Follow up with Account Executives to ensure timely lead handoff
• Cold call prospects to help set appointments for the sales team
• Confidently use Microsoft Office tools, including Excel and Word

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• Ability to sit for long periods of time

Position Type/Expected Hours of Work

• Full time, Monday through Friday, typically 8am – 5pm

Required Education And Experience

• Bachelor’s degree in communication, business, marketing or related field
• 2-3 years experience in similar sales role
• Strong communication and interpersonal skills
• Strong organizational skills and attention to detail

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.