Inside Sales Specialist

AppleOne Employment Services; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

AppleOne Employment Services in Memphis, TN is seeking a National Accounts Inside Sales Support Representative to support a growing national accounts team. You will focus on building relationships with dealers and branches, assisting customers, preparing quotes, and managing orders.

This role blends customer service, inside sales support, and account development, requiring clear communication, meticulous follow-up, and accurate record-keeping.

Qualifications

• Experience in customer service or inside sales roles.
• Strong communication and organizational skills.
• Ability to manage quotes, pricing, and orders accurately.
• Comfortable learning products and explaining options.
• Experience with CRM/ERP or order-entry systems is a plus.

Responsibilities

• Connect with dealer and branch locations within established national accounts.
• Introduce products, pricing programs, and ordering options.
• Prepare quotes and follow up on opportunities.
• Assist customers with product selection, availability, lead times, and order placement.
• Maintain records of customer activity, quotes, orders, and follow-up.
• Re-engage inactive accounts and increase participation across locations.
• Collaborate with internal teams to resolve customer needs.

Skills

Customer service

Inside sales

Relationship building

Outbound calls

Communication

Organization

Follow-up

CRM/ERP knowledge

Tools

CRM

ERP

Order-entry systems

Job description

Now Hiring: National Accounts Inside Sales Support Representative | Memphis, TN

We're seeking a customer-focused professional to support a growing national accounts team. This role is ideal for someone who enjoys building relationships, assisting customers, preparing quotes, managing orders, and proactively following up on new business opportunities.

What You'll Do:

• Connect with dealer and branch locations within established national accounts
• Introduce available products, services, pricing programs, and ordering options
• Prepare quotes and follow up on open opportunities
• Assist customers with product selection, availability, lead times, and order placement
• Maintain accurate records of customer activity, quotes, orders, and follow-up
• Re-engage inactive accounts and help increase participation across assigned locations
• Partner with internal sales, customer service, operations, and accounting teams to resolve customer needs

What We're Looking For:

• Experience in customer service, inside sales, sales support, account management, or a similar role
• Comfortable making outbound calls and developing customer relationships
• Strong communication, organization, and follow-up skills
• Detail-oriented with the ability to accurately manage quotes, pricing, and orders
• Comfortable learning products and explaining options to customers
• Experience with CRM, ERP, or order-entry systems is a plus

This is a great opportunity for someone who enjoys a combination of customer service, inside sales support, account development, and relationship building without being in a traditional outside sales role.