Inside Sales Specialist

Vayman & Teitelbaum, P.C.; Alpharetta (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Vayman & Teitelbaum, P.C. seeks a full-time Inside Sales Specialist to survey prospective clients, onboard new clients, and help attorneys book paid consultations. The role emphasizes empathy, strong phone work, and data entry to keep cases organized and growth-focused.

Training and resources are provided within a tight-knit, supportive legal team. Strong customer service skills, clear communication, and a bias for action are essential.

Qualifications

• Strong computer and data entry skills.
• Excellent communication skills on the phone and in person.
• Prior B2C sales experience preferred.

Responsibilities

• Assess potential client needs quickly.
• Move through calls efficiently per workflow.
• Set paid consultations for qualified potential clients.
• Survey clients to determine right fit with empathy.
• Collect paperwork and enter data for onboarding.
• Follow up with leads to boost conversions.
• Be a strong ambassador for the firm when meeting clients.

Skills

Strong communication

Customer service

Data entry

Phone skills

B2C sales experience

Empathy

Education

High school diploma or equivalent

Bachelor's degree

Tools

Case management system

Job description

Our rapidly growing family law practice is seeking a full-time Inside Sales Specialist to join our team! You'll survey prospective clients and look to empathize with them on the details of their cases, manage new client onboarding and data entry, and help our attorneys book paid consultations. We will provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, Success measured and bonus structure tied to consultations being booked. The more effort put in will output more bonus money.

This position requires an aptitude for sales and selling. A self-starter with drive can easily excel at this role. Your success will be rewarded by a generous bonus structure.

Heavy phone work is at the heart of this position.

• Quickly assess the need the potential client has for our services.
• Move through the call efficiently while adhering to a workflow.
• Set paid consultations for potential clients that meet our criteria to keep our attorneys schedules organized and grow our caseload.
• Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner.
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files.
• Diligently follow up with leads to boost conversion rates and improve your performance.
• Be a great ambassador for the firm when meeting with potential clients in person, zoom, or over the phone.

Experience

Strong computer and data entry skills. Strong communication skills required. Excellence on the phone and in person. Prior B2C sales experience strongly preferred, however industry agnostic. High school diploma or equivalent required; Bachelors degree preferred. Possesses the ability to empathize and connect with a stranger. Previous legal experience/work in law firm highly valued but not required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package

• Bonus opportunities
• Performance bonus