Inside Sales & Service Rep - Fire Protection

Hajoca Corporation in; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid vacation

Life insurance

Profit sharing

Job summary

Hajoca Corporation seeks an Inside Sales & Service Representative (Finance) for the Charlotte, NC location to support sales efforts within our fire protection division. You will meet or exceed sales targets, process orders and bids by phone, and assist customers who pick up orders at the Profit Center.

Ideal candidates have 1 year of customer service or inside sales experience, plus knowledge of products sold in the Profit Center.

Qualifications

• 1 year of experience in customer service or inside sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center preferred.

Responsibilities

• Meet or exceed the sales targets established by your Manager.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Accurately process Sales Orders and Bids generated through telephone sales transactions.
• Assist customers who pick up their order at our Profit Center.
• Find innovative ways to grow sales with existing customers and become their trusted advisor.
• Generate sales leads that develop into new customers.
• Identify opportunities for value-added services and articulate our solutions.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
• Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.

Skills

Customer service

Inside sales

MS Office

CRM software

Tools

CRM software

MS Excel

Job description

Hajoca Corporation seeks an Inside Sales & Service Representative (Finance) for the Charlotte, NC location to support sales efforts within our fire protection division. You will meet or exceed sales targets, process orders and bids by phone, and assist customers who pick up orders at the Profit Center.

Ideal candidates have 1 year of customer service or inside sales experience, plus knowledge of products sold in the Profit Center.