Inside Sales Representative, Services

Donaldson; BLOOMINGTON (MN); Hybrid; USD 69,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Donaldson is seeking an Inside Sales Representative, Services to support a remote sales territory with a hybrid schedule in Bloomington, MN. The role focuses on selling maintenance service programs and identifying service opportunities for existing and new customers.

The ideal candidate has 2+ years of inside sales or customer service experience in an industrial setting, with strong CRM, communication, and organizational skills. Competitive salary and benefits apply.

Qualifications

• Minimum 2+ years in customer service or technical sales within an industrial context.
• Experience supporting large territories and equipment/industrial dust, fume, and mist solutions is a plus.
• Ability to work independently in a self-directed environment with strong organizational skills.

Responsibilities

• Support territory sales strategies to meet revenue and profitability goals.
• Identify, promote, and sell service solutions to existing and prospective customers.
• Manage full sales cycle: lead generation, pipeline, opportunities, closing.
• Provide post-sale support and training to maximize sales opportunities.
• Collaborate with dealer and contractor network to grow service capabilities.

Skills

Inside sales

CRM

Customer service

B2B sales

Microsoft Office

Education

Bachelor's degree

High School Diploma

Tools

CRM systems

FieldServio

Microsoft Office

Job description

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.Position Summary:Donaldson is seeking a motivated and organized Inside Sales Representative, Services to support a remote sales territory within our Donaldson Filtration Services Division. This role focuses on selling maintenance service programs and identifying service opportunities for both existing and prospective customers.This opportunity is ideal for an individual with inside sales experience who thrives in a fast-paced environment, enjoys managing multiple opportunities simultaneously, and is driven by business growth. Candidates with experience supporting large territories and industrial customers will be especially successful in this role. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office.Role Responsibilities:Support territory sales strategies to achieve revenue and profitability goals.Identify, promote, and sell service solutions to existing and prospective customers while proactively developing new business opportunities within a large customer base.Partner with the aftermarket parts team to uncover service opportunities and customer needs.Manage the full sales cycle, including lead generation, pipeline development, opportunity management, and closing activities.Provide post-sale support to ensure customer satisfaction and successful service delivery.Build and strengthen customer relationships while providing product and service training to maximize sales opportunities.Develop and expand partnerships within Donaldson's dealer and contractor network to grow service capabilities and market reach.Collaborate with Donaldson Industrial sales teams and corporate initiatives to identify and capitalize on growth opportunities.Maintain accurate customer and opportunity information using CRM and approved sales tools.Support field sales representatives with service quotations and follow-up activities.Travel: Up to 15%Minimum Qualifications:High School Diploma or equivalent2+ years of professional experience in customer service, technical sales, or a related industryPreferred Qualifications:Bachelor's degree.Experience supporting customers and managing sales opportunities in a business environment.Knowledge of industrial markets and applications.Experience with industrial dust, fume, and mist collection solutions.Ability to work independently and succeed in a self-directed environment.Strong technical aptitude and mechanical understanding.Excellent organizational, planning, and time-management skills.Experience in a B2B sales or brokerage environment.Proficiency with CRM systems, Microsoft Office, and service management software such as FieldServio.Strong verbal and written communication skills, including active listening and customer engagement.Relocation: This position is not eligible for relocation assistance.Annual Salary Range: $69,440-95,480. Actual salaries will vary based on several factors including, but not limited to, applicable work experience, training, education, and performance. Based on work location, geographic adjustment is included.This position is eligible for sales incentive or commission plan, based on sales targets under company policy.Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.Immigration Sponsorship Not Available:Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.International relocation or remote work arrangements outside of the U.S. will not be considered.#LI-HybridEqual Opportunity Employer, including Disability and VeteransEmployment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [e-mail] to verify that the communication is from Donaldson.Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.