Inside Sales Representative - Service

Fischer Technology Inc; Windsor (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance with company-paid/HS

Company-funded HSA contributions

Dental and vision insurance

Company-paid life insurance and AD&D

Long-term disability coverage

Employee Assistance Program (EAP)

401(k) plan with company contribution

Paid Time Off and company holidays

Job summary

Fischer Technology Inc. in Windsor, CT is seeking an Inside Sales Representative – Service to drive growth around service offerings, including recertifications, repairs, service agreements, training, and application support.

This onsite, full-time role involves outbound calling, building customer relationships, qualifying leads, and coordinating with Field Sales, Marketing, Applications, Service, and Operations to close opportunities. Strong communication and CRM skills are essential.

Qualifications

• High school technical diploma or equivalent; inside sales or B2B experience preferred.
• Manufacturing or technical environment experience required.
• Experience selling industrial products, instrumentation, equipment, or technical solutions is a plus.
• Proven ability to prospect, qualify, follow up, and close sales opportunities.
• Strong verbal and written communication skills with confidence making outbound calls.
• Strong organizational skills and CRM data management.

Responsibilities

• Prospect for new business through outbound calls, emails, lead follow-up, referrals, trade shows, marketing campaigns, and targeted prospecting.
• Qualify leads, understand customer needs, prepare quotations, follow up on opportunities, and drive sales through closing.
• Develop knowledge of Fischer's measurement technologies and service offerings and recommend appropriate solutions to customers.
• Build and maintain relationships with customers, prospects, and channel partners while identifying opportunities for additional services, products, upgrades, and applications.
• Collaborate with Field Sales, Service, Applications, Marketing, and Operations to coordinate customer needs, demonstrate technical support, and follow-up.
• Maintain accurate customer, opportunity, quotation, pipeline, forecast, and activity information in the CRM.
• Generate sales orders in SAP and verify purchase orders against Fischer proposals.
• Follow up on marketing-generated leads, website inquiries, tradeshow leads, and other opportunities while tracking sales activity and results.

Skills

Prospecting

Lead qualification

Closing sales

Outbound calls

Verbal & written communication

CRM usage

Cross-functional collaboration

Self-motivation

Education

High school technical diploma or equivalent

Tools

SAP

CRM software

Job description

Description

Inside Sales Representative – Service

Job Type: Full Time
Location: Windsor, CT — Onsite

About Fischer Technology

Fischer Technology, part of the global Helmut Fischer Group, is a leading provider of precision measurement and materials analysis solutions. For more than 70 years, Fischer has helped manufacturers improve quality, optimize processes, and solve challenging production requirements through advanced measurement technologies.

As we continue to grow, we are looking for an Inside Sales Representative to join our Windsor, CT team and contribute to our continued success.

The Opportunity

We are seeking a motivated and commercially driven Inside Sales Representative to develop business around Fischer's service products, including recertifications, repairs, service agreements, training, and application support.

This is an active sales role for someone who enjoys making outbound calls, developing customer relationships, identifying opportunities, following up, and closing business. You will work closely with customers, prospects, Field Sales, Marketing, Applications, Service, and Operations.

Essential Job Functions

• Prospect for new business through outbound calls, emails, lead follow-up, referrals, trade shows, marketing campaigns, and targeted prospecting.


• Qualify leads, understand customer needs, prepare quotations, follow up on opportunities, and drive sales through closing.


• Develop knowledge of Fischer's measurement technologies and service offerings and recommend appropriate solutions to customers.


• Build and maintain relationships with customers, prospects, and channel partners while identifying opportunities for additional services, products, upgrades, and applications.


• Collaborate with Field Sales, Service, Applications, Marketing, and Operations to coordinate customer needs, demonstrate technical support, and follow-up.


• Maintain accurate customer, opportunity, quotation, pipeline, forecast, and activity information in the CRM.


• Generate sales orders in SAP and verify purchase orders against Fischer proposals.


• Follow up on marketing-generated leads, website inquiries, tradeshow leads, and other opportunities while tracking sales activity and results.

Requirements

Qualifications & Skills

• High school technical diploma or equivalent required; relevant inside sales, B2B, technical sales, or business development experience preferred.


• Manufacturing experience or experience working in a similar industrial or technical environment required.


• Experience selling industrial products, instrumentation, equipment, or technical solutions is a plus.


• Proven ability to prospect, qualify, follow up, and close sales opportunities.


• Strong verbal and written communication skills with confidence making outbound calls.


• Strong organizational skills with the ability to manage multiple opportunities and work effectively with CRM systems.


• Self-motivated, competitive, results-oriented, and able to collaborate effectively across departments.

Benefits

Regular full-time employees are eligible for Fischer Technology's comprehensive benefits package, including:

• Medical insurance, with 85% of premiums paid by the company.


• Company-funded HSA contributions.


• Dental and vision insurance.


• Company-paid life insurance and accidental death & dismemberment (AD&D) insurance.


• Long-term disability coverage.


• Company-provided Employee Assistance Program (EAP).


• 401(k) plan with a 4% Company Safe Harbor contribution (eligibility requirements apply).


• Paid Time Off (PTO) and company holidays

Why Join Fischer?

At Fischer, you will help manufacturers improve quality, control their processes, reduce risk, and make better production decisions. You'll work with advanced measurement technologies and customers across demanding manufacturing industries while having the opportunity to make a direct impact on our growth.

If you are competitive, curious, persistent, and excited about building a business and turning prospects into customers, we want to hear from you.