Inside Sales Representative

Kistler Group; Novi (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and disability coverage

401(k) plan with a 4% company match

Generous personal and vacation time

Job summary

A leading measurement technology company in Novi, MI, is seeking an experienced Inside Sales professional. You will provide essential technical support, manage customer accounts, and ensure timely quotations. The ideal candidate has a Bachelor's degree, at least three years of relevant experience, and strong communication skills. This position offers a competitive benefits package including medical coverage and 401(k) matching, in a supportive environment fostering professional growth.

Qualifications

• Minimum 3 years related experience in sales or technical assistance.
• Able to work unsupervised and make decisions.
• Knowledge of manufacturing and electronic measurement systems.

Responsibilities

• Provide detailed technical application assistance.
• Respond to customer inquiries and manage quotations.
• Collaborate with internal teams for order processing.
• Develop relationships with new customers.

Skills

Critical thinking

Customer relationship management

Communication skills

Sales process understanding

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Office

Job description

Join Kistler – A Global Leader in Measurement Technology!

At Kistler, we’re revolutionizing industries with our cutting-edge dynamic measurement technology, helping customers optimize products and processes. From automobile development to smart factories, our Swiss-designed sensor solutions are driving the future of electrified drive technology, industrial automation, and emission reduction.

Purpose of the Position

The Inside Sales position will support the Outside Sales and Customer activities by providing detailed technical application assistance as well as price and lead time information for Kistler’s OSR and our customer base. The position requires interaction with customers, Kistler’s direct Sales Personnel, Product Specialists and Third-Party Representatives. In addition, regular coordination with the Business Unit manager and sales and service administration team are required.

Job Responsibilities

• Respond to customer inquiries and provide accurate, timely quotations.
• Follow up on open quotes, leads, and opportunities to drive sales conversions.
• Manage and grow existing customer accounts by understanding their needs and offering suitable solutions.
• Collaborate with production, logistics, and customer service teams to ensure accurate order processing and on-time delivery.
• Prepare and process sales orders in ERP and CRM systems while maintaining data accuracy.
• Support field sales and representatives with pricing, account details, and documentation.
• Monitor sales activity to identify opportunities for upselling, cross-selling, and business growth.
• Generate quotations, verify pricing, inventory, and delivery schedules, and respond to customer inquiries.
• Maintain regular, positive communication with customers, sales engineers, and representatives.
• Communicate company policies, terms, and conditions clearly to customers.
• Coordinate with internal departments to resolve technical questions and ensure smooth order execution.
• Develop relationships with new and prospective customers in a technical application environment.
• Maintain accurate customer data, forecasts, and reports in CRM/SAP.
• Perform other related duties and support special projects as needed.

Qualifications

• Bachelor’s degree in business administration or related field
• Minimum 3 years related experience
• Able to work unsupervised and critically think and make decisions
• Knowledge of manufacturing, industrial production, testing and/or electronic measurement systems, and aerospace/defense
• Working knowledge of Microsoft Office.
• Excellent verbal and written communication skills.
• Perform activities consistent with sales process.
• Must be authorized to work in US

Why Kistler?

At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:

• Medical, dental, vision, life, and disability coverage
• 401(k) plan with a 4% company match
• Generous personal and vacation time Join a team that’s shaping the future of measurement technology.

Kistler Instrument Corporation is an Equal Opportunity Employer.