Inside Sales Representative (Sales)

216 Altera Semiconductor Technology Inc; Austin (TX); Hybrid; USD 82,000 - 113,000; Full time

Job summary

Altera seeks an organized Inside Sales Representative to support the field sales team and serve as the operational link between account managers, FAEs, distribution partners, and customers in the Lead-to-Order process.

This commission-based role focuses on account management, revenue forecast, order processing, design inquiries, and back-office support, with exposure to ERP tools and Salesforce.

Qualifications

• Bachelor’s degree or equivalent experience in business or related field.
• 3+ years in sales support, inside sales, or sales operations in high-tech industries.
• Familiarity with high-touch technical sales and distribution models.
• Strong communication and multitasking capabilities.

Responsibilities

• Build and maintain relationships with customers in partnership with field sales.
• Provide back-office support: pricing, quotes, and process documentation.
• Handle orders, IP/tools licensing, and inquiries with timely follow-up.
• Coordinate with distribution, field sales, and central teams on escalations.
• Analyze demand signals to prepare consolidated sales forecasts.
• Maintain accurate CRM data and ensure distributor margins are correct.
• Collaborate cross-functionally on contracts, pricing, and compliance.

Skills

CRM systems (Salesforce)

Excel

ERP tools

Multitasking

Communication skills

Customer-focused

English fluency

Education

Bachelor’s Degree or equivalent experience in Business

Tools

Salesforce

ERP systems

Job description

Job Details: Job Description

We are seeking a highly organized and customer-focused Inside Sales Representative (ISR) to support our field sales team in delivering best-in-class service to our customers. In this role, you will serve as the critical operational link between our account managers, FAEs, distribution partners, and end customers in support of the Lead-to-Order Process. Inside Sales Representative is a commission-based role with focus on assigned customers for all account management and customer service functions including, opportunity management, revenue forecast, order management, and communications.

Key Responsibilities

• Build and maintain strong customer relationships in partnership with the field sales team, with emphasis on customer procurement and planning personnel.
• Provide proactive back-office support to the Sales and FAE teams for specific assigned accounts, including Design Registration review, Pricing/Quote requests, and process documentation.
• Work directly with end customers on orders, IP/Tools licensing, and design related inquiries, ensuring timely follow-up and resolution.
• Manage escalation or exception requests on customer orders placed through distributors, coordinating closely with a centralized Sales Service team that processes orders from customers and distribution channel partners.
• Coordinate sample requests and new product introduction (NPI) support between field sales, Product Marketing, and Operations.
• Work with customers and distributors to collect, enter, and analyze demand signals to prepare consolidated sales forecast in support of the planning process.
• Maintain accurate design registration for DDC and opportunity data in the CRM system.
• Ensuring correct distributor margin is applied for each opportunity.
• Collaborate cross-functionally with Business Management, Business Operations, and Legal on contract/special agreement, agreements, pricing, and compliance activities.

Salary Range

$82.4K - $113.3K USD

We use artificial intelligence to screen, assess, or select applicants for the position. Applicants must be eligible for any required U.S. export authorizations.

Qualifications

• Bachelor’s Degree or equivalent experience in Business or a related field.
• 3+ years of experience in sales support, inside sales, or sales operations, ideally within the semiconductor, electronics, or high-tech industry.
• Familiarity with high-touch technical sales and distribution models.
• Strong interpersonal and communication skills, with the ability to tailor messaging to different audiences.
• Proven ability to work both independently and collaboratively in a dynamic, fast-paced environment.
• Demonstrated business acumen and customer-focused mindset.
• Skilled in multitasking and managing shifting priorities effectively.
• Proficiency in CRM systems (e.g., Salesforce), Excel, and ERP tools.
• Detail-oriented with a strong process mindset.
• Fluent in English (spoken and written), as well as the local language of the assigned customer region.
• Understanding of the FPGA sales process is a plus.

Job Type and Locations

Job Type: Regular

Shift: Shift 1 (United States of America)

Primary Location: Austin, Texas, United States (Remote)

Additional Locations: Arizona, United States (Remote), Illinois, United States (Remote), North Carolina, United States (Remote), Ohio, United States (Remote)

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

About Altera

Altera: Accelerating Innovators Altera provides leadership programmable solutions that are easy-to-use and deploy in applications from cloud to edge, offering limitless AI possibilities. Our end-to-end broad portfolio of products including FPGAs, CPLDs, Intellectual Property, development tools, System on Modules, SmartNICs and IPUs provide the flexibility to accelerate innovation. Altera is helping to shape the future through pioneering innovation that unlocks extraordinary possibilities for everyone on the planet.