Field Sales Technologist

Altera; Austin (TX); On-site; USD 209,000 - 308,000; Full time

Job summary

Altera seeks a Field Support Technologist to deliver on-site technical support for semiconductor products and solutions. You will assist with design conversions, RTL designs, simulations, benchmarking, and POC creation, focusing on AI, data center, and networking verticals.

You will diagnose hardware and software issues at customer sites, provide technical guidance and training, and collaborate with engineering, sales, and support teams to escalate and resolve complex problems.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field.
• 5+ years of experience in a field support, applications engineering, or customer-facing technical role within the semiconductor industry.
• Strong understanding of FPGA architecture, design flows, and development tools (e.g., Quartus Prime).
• Strong design, RTL, and software background and experiences.

Responsibilities

• Provide on-site technical support to customers, ensuring optimal performance and resolution of complex issues related to Altera products.
• Assist with design conversions, simulations, system architecture proposals, RTL designs, benchmarking, and POC development.
• Diagnose, troubleshoot, and resolve hardware and software issues at customer sites; provide training on product usage and best practices.
• Collaborate with internal engineering, sales, and support teams to escalate and drive design wins.

Skills

FPGA design

RTL design

Hardware debugging

Customer-facing support

Troubleshooting

Technical communication

Education

Bachelor's degree in Electrical Engineering, Computer Engineering, or related technical field

Tools

Quartus Prime

Python

Perl

Job description

Job Details: Job Description:

As a Field Support Technologist at Altera, you will provide critical on-site technical support to our customers, ensuring optimal performance and resolution of complex issues related to our semiconductor products and solutions.

Responsibilities

This role is for North American and potentially expanded to world wide. Focus on customer applications work, such as design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, POC creations Deep dive into various silicon interfaces, such as DSP, Memory controllers, PCIe/DMA, Serdes, and Networking Focus on various vertical segments, such as AI, Data center, Communications, Video, and others. The candidate needs to be familiar with 1 or 2 vertical segment Drive for design win by assisting sales on critical opportunities. Diagnose, troubleshoot, and resolve hardware and software issues on Altera products at customer sites. Provide technical guidance and training to customers on product usage, maintenance, and best practices. Collaborate with internal engineering, sales, and support teams to escal

The compensation below is reflective of a sales role that includes a salary + incentive. Our compensation reflects the cost of labor within the US market. Actual compensation may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. $209.2K - $308.2K USD

We use artificial intelligence to screen, assess, or select applicants for the position. Applicants must be eligible for any required U.S. export authorizations.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field.
• 5+ years of experience in a field support, applications engineering, or customer-facing technical role within the semiconductor industry.
• Strong understanding of FPGA architecture, design flows, and development tools (e.g., Quartus Prime).
• Strong design, RTL, and software background and experiences
• Proficiency in debugging complex hardware and software systems.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Exceptional communication, interpersonal, and presentation skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Willingness to travel extensively to customer sites.
• Experience with various operating systems (Windows, Linux) and scripting languages (e.g., Python, Perl) is a plus.

Job Type

Regular Shift: Shift 1 (United States of America) Primary Location: Austin, Texas, United States (Remote) Additional Locations:

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

About Altera

Altera: Accelerating Innovators Altera provides leadership programmable solutions that are easy-to-use and deploy in applications from cloud to edge, offering limitless AI possibilities. Our end-to-end broad portfolio of products including FPGAs, CPLDs, Intellectual Property, development tools, System on Modules, SmartNICs and IPUs provide the flexibility to accelerate innovation. Altera is helping to shape the future through pioneering innovation that unlocks extraordinary possibilities for everyone on the planet.