Inside Sales Representative - Russellville

Empower Rental Group; Russellville (KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Employer-paid life insurance with buy‑

Employee Assistance Program (EAP)

Employer-paid STD disability

Voluntary life and LTD options

Paid parental leave

Paid time off & holidays

Employee referral program

Retirement plan

Job summary

Empower Rental Group is hiring an Inside Sales Representative at our Russellville, KY location. The role supports branch operations, assists customers with pickups and deliveries, and performs outbound sales calls to meet quotas.

You will closely coordinate with customers, vendors, and staff to ensure accurate orders and excellent service. We are seeking a highly motivated professional with strong communication, time management, and multitasking abilities.

Qualifications

• Strong customer service attitude and ability to communicate clearly.
• Detail oriented with high accuracy in operations and invoicing.
• Able to multitask and manage multiple priorities in a fast-paced environment.

Responsibilities

• Handle customer inquiries and provide timely responses.
• Assist branch operations including pickups, deliveries and scheduling.
• Place and track orders, route trucks and coordinate with drivers.
• Perform daily outbound sales calls to meet quotas and targets.

Skills

Customer service

Communication

Multitasking

Time management

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Job Location: Russellville, KY 42276

Empower Rental Group is hiring an Inside Sales Representative in Russellville, KY!

Empower Rental Group is a family of local equipment rental providers across the southeastern US. We began with three locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 36 locations, and we are adding an Inside Sales Representative to our team at the Russellville branch in Kentucky.

Company Benefits

• 401(k) with Company match
• Weekly Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Employer-paid life insurance with a "buy-up" option
• Employee Assistance Program (EAP)
• Employer-paid STD Disability Benefit
• Voluntary life, Accident, and LTD Disability benefit options
• Paid Parental leave
• Paid time off and Holiday Pay
• Employee Referral program
• Retirement plan
• Employee Sharing Program

The Inside Sales Representative supports the operations of branches by working with customers, vendors, and branch employees to provide operational services. The Inside Sales Representative supports sales as needed and completes outbound sales calls. The Inside Sales Representative is a true multi‑tasker who works in many facets while completing operational tasks and providing customer service to internal and external customers. They work cooperatively with the other members of the team to ensure orders are placed correctly and the customer gets exactly what they need. This position requires a customer service attitude for both internal and external customers.

Responsibilities

• Answer operational branch calls, assisting and taking ownership of all customer needs.
• Assist customers with pick‑ups and deliveries.
• Assist walk‑in customers (if applicable) with pick‑ups and deliveries.
• Complete outbound sales calls daily per assigned quota.
• Notate all calls in the rental system via electronic call logs.
• Route trucks and maintain consistent driver communication; schedule drivers.
• Schedule truck maintenance.
• Complete call‑off number recordings and communicate to customers.
• Complete contract closeouts and rental periods invoicing.
• Complete cycle invoice accuracy.
• Complete fuel inventory on site/ordering.
• Write Purchase Orders.
• Work with the Shop Foreman or rental shop on equipment assigning to orders.
• Complete truck PPE inventory.
• Assist outside sales representatives.
• Assist with project execution tasks such as answering questions around administration, delivery or invoicing.
• Handle customers’ inquiries/requests in a timely manner.
• Communicate frequently with the customer.
• Maintain a safe work environment.
• Perform other related duties as assigned.

Job Requirements

• Highly motivated operational professional that can operate within guidelines assigned.
• High energy with a customer service attitude is a must.
• Exceptional communication, presentation and persuasion skills and a positive professional attitude.
• Detail orientation and accuracy must be top‑notch.
• Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
• Ability to manage various tasks simultaneously.
• Excellent time management skills.
• Able to work in a fast‑paced, entrepreneurial environment.
• Exceptional verbal and written communication skills.
• Possess decision‑making, problem resolution and creative thinking skills.
• Able to multitask activities with shifting priorities.

Empower Rental Group is an Equal Opportunity Employer.