Inside Sales Representative - Remote

Race Communications; Colorado; Remote; USD 40,000 - 45,000; Full time

Benefits offered by this job

100% employer-paid medical and dental benefits

401(k) with employer match

Generous paid time off

Free internet service

Job summary

A leading telecommunications firm is seeking an Inside Sales Representative to expand its customer base and drive revenue growth. You will proactively engage potential customers through various channels, utilizing excellent communication and sales skills to convey the value of our products. This full-time role offers extensive benefits including 100% employer-paid health coverage, a 401(k) match, and generous paid time off provisions. Remote candidates from select states are encouraged to apply.

Qualifications

• Eligibility for US employment without sponsorship.
• Minimum of 18 years of age.
• One year of sales or customer-facing experience.
• Proficiency in Spanish is desirable.

Responsibilities

• Engage potential customers via phone, web, email.
• Build relationships with customer accounts.
• Manage quotations for sales opportunities.
• Handle customer complaints and provide solutions.

Skills

Communication skills

Sales acumen

CRM proficiency

MS Office proficiency

Customer service skills

Education

High school diploma or GED

Tools

Salesforce

HubSpot

Microsoft Teams

Job description

1 week ago Be among the first 25 applicants

This range is provided by Race Communications. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $45,000.00/yr

Location: Remote – California, Colorado, Florida, Missouri, Nevada, Oregon, Indiana, or Illinois.

Work will be primarily performed remotely from home office. You may be required to use personal phone and internet services with reimbursement according to Race's telecommuting policy. Occasional travel to other Race offices or off‑site locations may be required.

Benefits:

• 100% Company‑Paid Medical and Dental Benefits
• Free Fiber Internet Service
• Compensation: $19 to $21 USD per hour

Who We Are

We're more than a fiber internet provider; we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting‑edge technology with a genuine, people‑first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact

As an Inside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. You will proactively engage potential customers via phone, web, email, and selling tools, serving as the voice of Race Communications. You will create meaningful connections with individuals, effectively conveying the exceptional value of our products and services to secure their business. You must possess excellent communication and customer service skills, as well as strong sales acumen to explain products and services, address questions and complaints, and provide effective solutions. Additionally, you will support Race Communications' mission to bridge the digital divide between rural and urban areas.

Qualifications and Experience

• Eligibility for US Employment without sponsorship.
• Minimum of 18 years of age.
• High school diploma, GED or equivalent required.
• Minimum of one year of experience in sales, outside sales, or a related field with equivalent customer‑facing experience.
• Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and HubSpot) to manage customer data.
• Track record of increasing customer satisfaction and loyalty through targeted relationship management.
• Consistently meet or exceed monthly sales quota set by the Vice President of Sales and Marketing.
• Excellent communication in English (speaking, reading, writing, comprehension).
• Proficiency in Spanish language is desirable.

Skills

• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications.
• Functional use of common office equipment, computers, and software.

Essential Duties and Responsibilities

Sales Prospecting and Lead Generation

• Sourcing new sales opportunities through inbound leads, follow‑ups, outbound call campaigns, emails, messaging applications, and in‑person events.
• Researching accounts, identifying potential sales opportunities, and generating interest.

Sales Performance and Goal Achievement

• Meets or exceeds monthly sales goals.

Customer Needs Assessment and Relationship Building

• Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction.
• Builds sustainable relationships and trust with customer accounts through open and interactive communication.
• Gains and retains extensive product knowledge and a detailed comprehension of customer requirements.

Quotation Management and Account Development

• Manages creation and presentation of quotations for opportunities as they are identified.
• Generates new business and promotes growth of existing accounts.

Information Handling and CRM Utilization

• Provides accurate, valid, and complete information when using the CRM and other provided software.
• Keeps detailed records of customer interactions, processes customer accounts, and files documents.

Customer Support and Complaint Resolution

• Handles inbound calls, provides callers with product and service information.
• Handles customer complaints, provides appropriate solutions and alternatives within time limits; coordinates communication and action with appropriate departments and team members; follows up with customers to ensure resolution.

Sales Team Compliance and Participation

• Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook.
• Participates in outbound call campaigns and attends outside sales events (travel required).

Benefits

As Part of Our Team, You Will Enjoy

• 100% Employer‑paid medical, dental, vision, and life for all employees.
• 401(k) with 100% Employer‑matched up to 4% of your annual income.
• Generous paid time off including sick, vacation, holiday and birthday pay.
• Free Race high‑speed internet and phone service where available.

Seniority level

Associate

Employment type

Full‑time

Job function

IT Services and IT Consulting