Inside Sales Representative - Remote

Race Communications; Los Angeles (CA); Remote; USD 40,000 - 45,000; Full time

Benefits offered by this job

100% Company-Paid Medical and Dental Benefits

Free Fiber Internet Service

401(k) with 100% Employer-matched

Job summary

A fiber internet service provider is seeking an Inside Sales Representative to drive customer engagement and revenue growth. The role requires proactive outreach to potential customers through phone and online channels. Candidates should have at least one year of sales experience, with proficiency in CRM tools like Salesforce. This position offers competitive pay, extensive employee benefits, and a supportive work environment, promoting team integrity and customer satisfaction.

Qualifications

• Eligibility for US Employment without sponsorship.
• Minimum of 18 years of age.
• Minimum of one year of experience in sales or customer-facing roles.

Responsibilities

• Engage potential customers via phone, web, and email.
• Source new sales opportunities through various methods.
• Identify and understand customer needs to achieve satisfaction.

Skills

Proficient use of MS Office applications

Fluent in English

Proficiency in Spanish

Education

High school diploma, GED or equivalent

Tools

Salesforce

HubSpot

Job description

About the Role

2 weeks ago Be among the first 25 applicants

This range is provided by Race Communications. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $45,000.00/yr

Location

Remote: California, Colorado, Florida, Missouri, Nevada, Oregon, Indiana or Illinois

Work will be primarily performed remotely from a home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off‑site locations may be required.

100% Company‑Paid Medical and Dental Benefits

Free Fiber Internet Service

Comp: $19 to $21 USD per hour

Who We Are

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting‑edge technology with a genuine, people‑first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact

As an Inside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers via phone, web, email, and selling tools serving as the voice of Race Communications. You will create meaningful connections with individuals, effectively conveying the exceptional value of our products and services to secure their business. You must possess excellent communication and customer service skills, as well as strong sales acumen to explain products and services, address questions and complaints, and provide effective solutions. Additionally, you will support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting and delivering reliable, high‑quality internet services.

Qualifications and Experience

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High school diploma, GED or equivalent required
• Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer‑facing roles required
• Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and HubSpot) to manage customer data, track interactions, and analyze customer behavior
• Increased customer through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyalty
• Consistently meet or exceed monthly sales quota given by Vice President of Sales and Marketing, achieving monthly target phone sales
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language is desirable

Skills

• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Functional use of common office equipment, computers, and office software

Essential Duties and Responsibilities

Sales Prospecting and Lead Generation

• Sources new sales opportunities through inbound leads, follow‑ups, outbound call campaigns, emails, messaging applications, and in‑person events
• Research accounts, identify potential sales opportunities, and generate interest

Sales Performance and Goal Achievement

• Meets or exceeds monthly sales goals

Customer Needs Assessment and Relationship Building

• Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction
• Builds sustainable relationships and trust with customer accounts through open and interactive communication
• Gains and retains extensive product knowledge as well as a detailed comprehension of customer requirements

Quotation Management and Account Development

• Manages creation and presentation of quotations for opportunities as they are identified
• Generates new business and promotes growth of existing accounts

Information Handling and CRM Utilization

• Provides accurate, valid, and complete information when using our CRM and other provided software
• Keeps detailed records of customer interactions, processes customer accounts, and files documents

Customer Support and Complaint Resolution

• Handles inbound calls, provides callers with product and service information
• Handles customer complaints, provides appropriate solutions and alternatives within time limits; coordinates communication and action with appropriate departments and team members; follows up with customers to ensure resolution

Sales Team Compliance and Participation

• Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook
• Participates in outbound call campaigns and attends outside sales events (travel required)

Benefits

• 100% Employer‑paid medical, dental, vision, and life for all our employees
• 401(k) with 100% Employer‑matched up to 4% of your annual income
• Generous paid time off including sick, vacation, holiday and birthday pay
• Free Race high‑speed internet and phone service where available