Inside Sales Representative — Order Management, Palmetto FL

Suarez Assistant; Florida; On-site; USD 54,000 - 66,000; Full time

Job summary

Suarez Assistant in Palmetto, FL, is seeking an Inside Sales Representative focused on order management and sales support. You will take orders from the external sales team, enter them accurately, coordinate with production and delivery, and keep customers informed through completion.

This role emphasizes ownership from quote to delivery, requiring high organization, accuracy, and proactive follow-up in a hands-on, in-office environment. Training will accompany system Use.

Qualifications

• Experience in order entry, order management, customer service, inside sales, or a related role.
• Strong attention to detail and accuracy with numbers, codes, specs, and orders.
• Ability to manage multiple orders and priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Reliable, responsive, and proactive in following up.
• In-office in Palmetto, Florida, Monday-Friday; US work authorization required.
• No college degree, professional license, or industry-specific experience required.

Responsibilities

• Convert quotes into sales orders for the outside sales team accurately and promptly.
• Manage orders from initial entry through final delivery.
• Coordinate delivery for in-stock products, typically within 24-48 hours.
• Review specifications, quantities, and build requirements for manufactured orders.
• Verify order details and build specs before production.
• Communicate order requirements with production and factory teams.
• Provide customers with order confirmations, timelines, updates, and changes.
• Follow up on outstanding requirements to keep orders moving.
• Maintain clean and accurate order records in company systems.
• Work closely with the outside sales team to ensure what was sold is what gets ordered and delivered.

Skills

Order entry

Order management

Customer service

Inside sales

Attention to detail

Communication skills

Tools

ERP system

CRM software

Microsoft Excel

Job description

Inside Sales Representative - Order Management

Palmetto, FL | Full-Time | In-Office
$60,000 Base Salary + 0.25% Quarterly Commission

About the Opportunity

A well-established manufacturing and distribution company is looking for an Inside Sales Representative to join its Florida operation in Palmetto.

This is a hands-on role at the center of the sales and order process. You'll take orders from the outside sales team, enter them accurately, coordinate with production and delivery, and keep customers informed through completion.

This is not a traditional account-growth sales role. It's an order management and sales support position for someone who is highly organized, accurate, proactive, and comfortable taking ownership from quote to delivery.

What You'll Do

• Convert quotes into sales orders for the outside sales team accurately and promptly.
• Manage orders from initial entry through final delivery.
• Coordinate delivery for in-stock products, typically within 24-48 hours.
• Review specifications, quantities, and build requirements for manufactured orders.
• Verify that order details and build specifications are accurate before production.
• Communicate order requirements clearly with the production and factory teams.
• Provide customers with order confirmations, timelines, updates, and changes.
• Follow up on outstanding requirements to keep orders moving.
• Maintain clean and accurate order records in company systems.
• Work closely with the outside sales team to ensure what was sold is what gets ordered and delivered.

What We're Looking For

Required Qualifications

• Experience in order entry, order management, customer service, inside sales, or a related role.
• Strong attention to detail and accuracy when working with numbers, product codes, specifications, and order information.
• Ability to manage multiple orders and priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Reliable, responsive, and comfortable following up without being reminded.
• Able to work in-office in Palmetto, Florida, Monday-Friday.
• Must be authorized to work in the United States.
• No college degree, professional license, or industry-specific experience required.

Preferred Experience

• Experience with an ERP or order management system.
• Familiarity with CRM or quoting software.
• Experience reading build sheets, specifications, or technical documents.
• Manufacturing, distribution, construction, or building products experience.
• Bilingual English/Spanish.

The Person Who Will Succeed Here

We're looking for someone who:

• Catches mistakes before they become expensive problems.
• Takes ownership of their orders from beginning to end.
• Follows up proactively instead of waiting to be asked.
• Can stay calm when customers, sales, and production have competing needs.
• Is comfortable being the dependable person the sales team relies on.
• Communicates clearly and keeps everyone informed.
• Can handle volume without sacrificing accuracy.
• Shows up consistently and takes pride in doing things correctly.

Systems & Tools

You'll work with:

• ERP and order-entry systems
• CRM and quoting tools
• Microsoft Excel
• Email and shared calendars

Training will be provided on the company's specific systems, products, and processes.

Schedule

• Full-time | Approximately 40 hours per week
• Monday-Friday
• In-office in Palmetto, FL
• Standard Eastern Time business hours
• Long-term position
• Start as soon as the right candidate completes the interview process, with flexibility for candidates currently serving notice.

Compensation

• $60,000 annual base salary
• 0.25% commission on orders converted
• Commission paid quarterly
• Full-time, direct-hire position
• Long-term opportunity with an established operation
• Training provided

How the Commission Works

The commission is based on the orders you personally convert.

Example:
$100,000 in converted orders = $250 commission for that volume.

Why This Role Matters

The outside sales team brings in the business. You make sure that business turns into an accurate order that actually gets built, shipped, and delivered.

If you're the type of person who enjoys keeping details organized, solving problems quickly, and being the person everyone knows they can count on, this role could be a strong fit.