Inside Sales

Manufacturing Inc; Killingly (CT); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Incentive bonus program

Career advancement opportunities

Job summary

Manufacturing Inc. is seeking an Inside Sales Professional to support our sales team onsite in Killingly, CT.

You will handle day-to-day internal sales tasks, process orders, prepare quotes, and coordinate across sales, production, shipping, and customer service to ensure on-time delivery and high customer satisfaction. The role emphasizes strong communication, organization, and teamwork, with access to training and opportunities for advancement in a stable manufacturing environment.

Qualifications

• Experience in sales support or administrative roles within manufacturing/industrial environments.
• Strong written and verbal communication with a customer-first mindset.
• High level of organization, attention to detail, and ability to prioritize in a fast-paced setting.
• Proficiency with sales order systems and ERP/CRM software; basic office applications.
• Ability to collaborate effectively with cross-functional teams.

Responsibilities

• Provide day-to-day internal sales support to account managers and customers.
• Process incoming orders, prepare quotes, and track inquiries from contact to completion.
• Act as internal liaison between sales, production, shipping and customer service to ensure on-time delivery and satisfaction.
• Maintain accurate customer records, order details, and sales documentation in company databases.
• Identify and resolve order discrepancies or delays to keep sales workflows moving efficiently.

Skills

Sales support

Customer service

Organizational skills

Communication

Cross-functional collaboration

Tools

ERP/CRM software

Job description

We are seeking a proactive, detail-oriented Inside Sales Professional to join our manufacturing team onsite. This vital role will provide direct internal support to our busy sales team, ensuring seamless customer communication, efficient order processing, and strong cross-departmental coordination. If you thrive in a fast-paced environment and are ready to make an immediate impact, we are interviewing candidates right away!

Compensation & Benefits

• Competitive Pay: Base salary of $70,000 - $85,000 annually plus eligibility for a 10% incentive bonus upon achieving company goals.
• Comprehensive Benefits: Includes premium health insurance (medical, dental, vision) and eligibility for an incentive recognition bonus program.
• Career Advancement: Access to specialized training and fast-track promotion opportunities in a stable, growing manufacturing environment.

Responsibilities Include

• Provide day-to-day internal sales whileassisting account managers and customers.
• Process incoming orders, prepare quotes, and track customer inquiries from initial contact through completion.
• Act as the internal liaison between sales, production, shipping, and customer service to ensure on-time delivery and high satisfaction.
• Maintain accurate customer records, order details, and sales documentation in company databases.
• Identify and resolve order discrepancies or administrative delays to keep sales workflows moving efficiently.

Skills & Qualifications

• Prior experience in sales support, customer service, or administrative support within a manufacturing or industrial environment preferred.
• Strong written and verbal communication skills with a customer-first mindset.
• High level of organizational skill, attention to detail, and ability to prioritize tasks in a fast-paced setting.
• Proficiency with sales order systems, ERP/CRM software, and basic office applications.
• Proven ability to collaborate effectively with cross-functional teams.

What's In It For You

• Immediate Opportunity: Fast-tracked hiring process with immediate interview slots available to help you step into a stable role right away.
• Predictable Earnings: Direct, reliable base pay without the uncertainty of commission structures, paired with a rewarding annual goal-based bonus.
• Impactful Role: Direct involvement in core business operations where your daily organizational contributions directly drive team success.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.