Inside Sales Representative-No weekends

Merchants Metals; Portland (OR); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) retirement match

Disability insurance

Job summary

Merchants Metals is seeking an Inside Sales Representative to partner with assigned customers, provide outstanding service, quote projects, and drive sales growth through proactive problem solving. You will manage orders from entry to delivery and support a growing customer base in a dynamic materials environment.

The role requires 1–3 years in inside sales or customer service, a high school diploma or GED, and familiarity with CRM/ERP systems to manage pipelines and orders.

Qualifications

• 1–3 years of inside sales, sales, or customer service experience.
• High school diploma or GED.
• Familiarity with CRM or ERP systems to manage sales pipelines, track orders, and maintain customer data.
• Understanding of construction materials or fencing products is helpful.

Responsibilities

• Build day-to-day relationships with assigned customers to understand pain points and grow sales.
• Quote projects, provide product recommendations, and manage the order process from entry to delivery.
• Coordinate with operations to ensure orders are picked, loaded, and delivered accurately and on time.
• Provide world-class customer service to support customer success and repeat business.

Skills

Customer service

Sales mindset

Education

High school diploma or GED

Tools

CRM/ERP familiarity

Job description

Description

A Day in the Life of an Inside Sales Representative

As an Inside Sales Representative, you're a business partner to your assigned customers, always looking for ways to provide outstanding service to grow their business. You have a day-to-day relationship with your assigned customers, so you listen, ask questions, and uncover the pain points that lead to more sales. You identify, qualify, and close prospects that fit FSG's ideal customer profile. You solve problems and provide relevant information, quote projects, and introduce new products. You provide world-class customer service, ensuring that every order is entered, picked, loaded, and delivered quickly and accurately.

Pay: $25-$30 an hour depending on experience

Schedule: Mon-Friday 7:30 AM-4PM

Requirements

• One to three years' experience in inside sales, sales, or customer service
• A high school diploma or GED
• Familiarity with customer relationship management (CRM) or enterprise resource planning (ERP) systems to manage sales pipelines, track orders, and maintain customer data efficiently.
• Understanding of construction, building materials, or fencing products to better support customer needs and provide informed product recommendations.

Why Work with Us?

• We offer a competitive salary and benefits, including health, dental, and vision coverage for you, your spouse, and your dependents.
• We invest in your retirement with a strong company match in your 401K
• We plan for the unexpected with company-paid and long- and short-term disability insurance
• We offer benefits that fit your situation with optional add-ons like Legal Shield, Identity Theft Protection, Critical Illness insurance, and Accident insurance.