Inside Sales Representative

Snavely Forest Products; Pittsburgh (Allegheny County); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401K and match

PTO

ESOP Program

TeleDoc and Hinge Health

MOTUS driver refunds

Job summary

Snavely Forest Products is seeking an Inside Sales Support to bridge our outside sales team with customers. This onsite role emphasizes clear communication, accurate order processing, and maintaining pricing records to support a best-in-class service standard.

Ideal candidates have strong communication, teamwork, and a customer-first mindset. Prior inside sales and office software experience will help in this collaborative, fast-paced environment.

Qualifications

• 3+ years inside sales, customer service, and/or marketing experience.
• Proficient with Microsoft Office; Excel skills preferred.
• Ability to thrive in a fast-paced, detail-oriented environment.

Responsibilities

• Support daily sales operations for a building materials distribution center.
• Build relationships with customers and co-workers based on trust and competence.
• Ensure accurate order entry and maintain pricing records.
• Follow quotes and resolve customer service claims promptly.
• Utilize company processes and policies in daily tasks.

Skills

Strong communication skills

Team collaboration

Socially focused attitude

Persuasive teaching style

Tools

Microsoft Office Suite (Excel, Outlook, Word)

Job description

Description

Inside Sales Support is an enthusiastic connector between our outside sales team and our customers. The Inside Sales Representative will effectively communicate product features, benefits, and pricing to potential customers. They will understand our products and culture and ensure customer orders are processed accurately. Primary objectives are to support our customers' needs to a "best-in-class" level. This is an onsite position.

Duties/Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going on simultaneously.
• Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up on all quotes and handle customer service claims promptly.
• Other duties as assigned

Requirements

Required Skills/Abilities:

• Socially focused "How can I help you?" attitude.
• Cooperative, easy-going, and agreeable in getting along with others.
• Strong communication skills
• Team Collaboration
• Persuasive teaching style to communicate the company's products and services.

Qualifications

• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Prior inside sales and customer service experience
• Minimum of 3 years' experience with inside sales, customer service, and/or marketing disciplines
• Industry experience preferred

Physical Requirements

• Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.
• Ability to walk, sit, or stand for extended periods of time
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds

Benefits

• Medical, Vision, Dental, and more through Mutual of Omaha
• Employer-paid benefits: TeleDoc and Hinge Health
• MOTUS for driver refunds
• PTO
• 401K and match
• Company ESOP Program

Compensation details

$30k base with Commissions (expected total comp in the $50-55 range)

Compensation details: 30000-30000 Yearly Salary

This job description summarizes the nature of work, skills, abilities, and essential functions; it is not a comprehensive listing of duties or responsibilities.

Snavely Forest Products is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

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