Inside Sales Representative - Industrial Automation

Career Management GmbH; San Jose (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Training programs

Dynamic international environment

Job summary

Career Management GmbH is seeking an Inside Sales Representative in a dynamic, international environment. You will handle inquiries, quotations, order processing, and customer support for distributors and end customers, ensuring accurate pricing and timely shipments.

The role involves coordinating warehouse activities, managing inventory, and supporting trade show efforts. On-site work in San Jose with a permanent, full-time contract and competitive base salary.

Qualifications

• Experience in internal sales, customer service, or order management/administration.
• Knowledge of sensor or industrial automation products preferred.
• Ability to provide reliable technical support to customers and distributors.
• Experience with order processing or ERP systems (e.g., SBT).
• Strong organizational skills with attention to PO verification, shipment accuracy, and inventory levels.

Responsibilities

• Respond to inquiries by phone with price and availability for distributors and customers.
• Provide technical support and maintain service-oriented relationships with customers.
• Prepare and respond to quotations and set up new customer accounts.
• Process orders via fax and email with correct pricing and PO documentation.
• Enter orders and issue acknowledgements with pricing/shipment updates.
• Monitor open orders and coordinate shipment timing with factory.

Skills

Customer service

Order management

Inventory control

ERP systems

Microsoft Office

Tools

ERP systems

SBT or similar

Job description

Career Opportunities in Japanese companies - Building Connections, Shaping Careers

A well-established Japanese sensor manufacturer is seeking an Inside Sales Representative.

• Respond to incoming customer inquiries by phone, providing price and availability information to authorized distributors, general distributor details to other customers, and accurate updates on order status.
• Deliver professional technical support and maintain strong, service‑oriented relationships with the existing customer base.
• Prepare and respond to requests for quotation, and set up new customer accounts as required.
• Process customer orders received via fax and email, ensuring correct account status, accurate pricing, and complete purchase order documentation.
• Enter orders into their system and issue order acknowledgements, including any pricing adjustments or updated shipment schedules.
• Monitor open orders, coordinate shipment timing upon receipt of goods from the factory, and enter shipment details into thesystem.
• Issue invoices promptly following shipment completion.
• Receive incoming shipments, verify quantities, and record receipts in the system.
• Organize warehouse activities including shelving incoming goods, pulling materials to fulfill orders, and conducting scheduled inventory counts.
• Prepare outbound shipments, pack goods securely, and enter shipping information into UPS or Federal Express systems.
• Manage inventory levels to ensure product availability for future orders, place replenishment orders with Japan, and resolve existing backorders.
• Maintain and distribute product literature and catalogs, support trade show activities both in the office and on‑site, and follow up on all sales leads to support business development.

• Valid authorization to work full‑time in the United States without restriction.
• Professional experience in internal sales, customer service, order management/administration, or inventory control.
• Have some knowledge or interest about a sensor or industrial automation related products is a must.
• Ability to provide clear and reliable technical support to customers and distributors.
• Experience working with order processing or ERP systems, ideally SBT or comparable platforms.
• Strong organizational skills with high attention to detail in verifying purchase orders, shipment accuracy, and inventory levels.
• Capability to perform warehouse‑related tasks including receiving, shelving, pulling, packing, and shipping goods.
• Ability to support trade show activities and follow up on sales leads in a timely and professional manner.
• Excellent communication skills and the ability to maintain positive, service‑oriented customer relationships.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Availability to work on‑site at theSan Jose office, Monday through Friday.

• Permanent employment contract
• Full-time employment
• Base salary would be $70,000 - 85,000 (Depending on your experiences)
• Dynamic and international working environment
• Attractive training programs

We look forward to hearing from you!

Your Career Management Team