Inside Sales Representative II

Legrand; Albia (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with strong match

PTO and holiday pay

Disability benefit plans

Parental leave benefits

Bonus opportunities

Volunteer PTO

Employee Resource Group network

Job summary

Legrand is seeking an Inside Sales Representative II to join the Data Center Power & Control Team in Albia, IA. The role focuses on selling distributed and custom products via inbound calls, delivering pre-sales technical support, and building rapport to uncover additional opportunities.

You will coordinate with field sales, promote products, upsell, and manage accounts to achieve sales quotas while maintaining accurate customer records.

Qualifications

• Bachelor's degree or equivalent experience required or preferred.

Responsibilities

• Coordinate with field sales team to understand customer needs and identify sales opportunities.
• Promote new and existing products, offer discounts, and provide account management services.
• Meet sales targets through upselling and cross-selling of connectivity products.
• Develop connections with customers and may conduct field visits.
• Interact with existing customers mainly by phone to increase sales.

Skills

Account Management

Inside Sales

Relationship Development

Sales Promotions

Customer Service

MS Office (Word, Excel, Outlook)

Salesforce CRM

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CRM

MS Office

Job description

Job Description

At a Glance:

Legrand has an exciting opportunity for an Inside Sales Representative II to join the Data Center Power & Control Team. This position reports to Albia, IA. The primary purpose of this position is to sell all distributed, non‑distributed, custom, and special purchase products through inbound calls. This role will provide customer care and pre‑sales technical support for connectivity products, while using rapport‑building skills to uncover additional sales opportunities. Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.

Responsibilities

• Coordinates with field sales team members to understand customers' unique needs and identify potential sales opportunities.
• Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, and provide essential account management services.
• Selects appropriate product information to meet the needs of individual customers, support upselling efforts, and achieve sales targets.
• Develops connections with customers and may conduct field visits.
• Develops new prospects and interacts with existing customers primarily by phone to increase sales of products and services.
• Participates in sales efforts as part of a larger team when required.
• Maintains accurate and timely reporting of sales and customer information.
• Utilizes established company processes and reports to accurately enter orders placed by distribution customers in a timely manner.
• Communicates effectively with field sales representatives, Project Managers, and representative firms to support follow‑up on quotes, opportunities, and issue resolution.
• Utilizes established company processes to qualify opportunities and probe, up‑sell, and cross‑sell the full range of connectivity products to customers.
• Completes additional assignments and projects as assigned by management.
• Achieves or exceeds established sales quotas and goals.
• Performs Quarterly Business Reviews related to territories and sales goals.
• Utilizes CPQ for all quotes and consults with the Supervisor regarding resolution of unusual customer issues or customer spiff program design.
• Achieves daily outbound call quotas.
• Creates sales strategies, reporting, and pipeline management plans for assigned accounts.
• Provides the Supervisor and sales management team with timely trip reports, call interaction reports, and forecasting data for assigned territories.
• Provides coverage for other sales department members as needed to ensure uninterrupted customer service during periods of reduced staffing.
• Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management for resolution.
• Achieves or exceeds established sales quotas and goals.

Qualifications

Education: May require a bachelor's degree or equivalent experience.

Experience

Typically requires 2-4 years of related experience.

Skills/Knowledge/Abilities

• Account Management Customer Acquisition
• Inside Sales
• Relationship Development
• Sales Promotions
• Customer Service
• Working knowledge of MS office applications; especially Word, Excel, and Outlook
• Experience with Salesforce CRM; maintain accurate customer records and log opportunities received from distribution and/or rep firms

Benefits

• Comprehensive medical, dental, and vision coverage
• High employer 401(k) match
• Paid time off (PTO) and holiday pay
• Short‑term and long‑term disability benefit plans
• Above‑benchmark paid maternity and parental leave
• Bonus opportunities in accordance with the company’s incentive plans
• Paid time off to volunteer
• Active/growing Employee Resource Group network

Equal Opportunity Employer