Inside Sales Associate

Dedicated Networks, Inc.; Brooklyn Park (MN); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing training and development

Hybrid work flexibility after onboarding

Job summary

Dedicated Networks, Inc. in Brooklyn Park, MN is seeking an Inside Sales Associate to enhance customer relationships and support revenue growth. Your role will include responding to customer inquiries, providing solutions, and processing orders efficiently.

The successful candidate will demonstrate strong communication skills and a positive, problem-solving attitude. This position offers a competitive compensation package, medical benefits, 401(k) matching, and opportunities for professional development.

Qualifications

• Experience in inside sales, customer service, or sales support preferred.
• Strong problem-solving skills and customer service focus required.
• Critical-thinking and decision-making abilities are essential.

Responsibilities

• Respond to customer inquiries with professionalism and urgency.
• Prepare accurate quotes and process customer orders.
• Build strong customer relationships through proactive communication.
• Identify opportunities to generate new business.
• Maintain accurate customer and sales records.

Skills

Strong written and verbal communication skills

Excellent organizational and time-management abilities

Ability to multitask and prioritize in a fast-paced environment

Positive attitude with a willingness to learn

Strong customer service mindset

Tools

Salesforce CRM

Job description

Dedicated Networks Inc - Brooklyn Park, MN 55445

Overview

Salary Range

$45,000.00 - $50,000.00 Base+Commission/year

Level

Entry

At Dedicated Networks, we extend the life of enterprise networking, server, and storage equipment through expert refurbishment and exceptional customer service. We believe in building long‑term partnerships, delivering outstanding customer experiences, and creating opportunities for our employees to grow and succeed.

Our Core Values

• Grow – Be curious, take risks, learn from mistakes, and continuously improve.
• Connect – Be a great teammate, seek to understand others, and solve challenges together.
• Own It – Take responsibility, follow through, and get things done.
• Be Adaptable – Embrace change, stay open‑minded, and look for solutions.

What You’ll Do

As an Inside Sales Associate, you’ll play a vital role in supporting revenue growth and creating exceptional customer experiences. You’ll serve as a trusted resource for customers while helping identify opportunities to expand business relationships.

Key Responsibilities

• Respond to customer inquiries with professionalism, urgency, and a solutions‑focused mindset
• Prepare accurate quotes and process customer orders through CRM and ERP systems
• Follow up on sales opportunities, customer requests, and dormant accounts
• Build strong customer relationships through proactive communication and problem‑solving
• Identify opportunities to generate new business and grow existing accounts
• Research product configurations, compatibility, and market pricing
• Maintain accurate customer and sales records
• Collaborate with purchasing, warehouse, technical, and customer care teams
• Follow established sales processes, SOPs, and KPI expectation
• Participate in projects and continuous improvement initiatives that help drive company success.

What We’re Looking For

Required Qualifications

• Strong written and verbal communication skills
• Excellent organizational and time‑management abilities
• Ability to multitask and prioritize in a fast‑paced environment
• Positive attitude with a willingness to learn and grow
• Strong customer service mindset and problem‑solving skills

Preferred Experience

• Experience working with Salesforce CRM or similar customer relationship management platforms
• Previous inside sales, customer service, account management, or sales support experience
• Strong critical‑thinking and decision‑making abilities
• High level of integrity, professionalism, and accountability
• Team‑oriented approach with a passion for helping customers succeed

What We Offer

• Competitive compensation package
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and 7 paid holidays
• Hybrid work flexibility after onboarding
• Ongoing training and development opportunities
• Long‑term career growth potential within a growing organization
• Supportive team culture focused on collaboration and success

Ready to Grow With Us

If you’re looking for a career where you can build relationships, make an impact, and grow professionally with an innovative technology company, we’d love to hear from you.

Apply today and become part of a team that’s helping businesses maximize technology value while creating a more sustainable future.