Inside Sales Representative — HVAC Equipment Parts

HTS Engineering Ltd.; Lubbock, Northern (TX, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

HTS Engineering Ltd. is seeking an Inside Sales Representative to join our growing HVAC parts team in Lubbock, TX.

You will respond to customer calls and emails, identify the right parts, prepare quotes, and drive opportunities through the sale while maintaining organized records and strong customer relationships. You’ll coordinate with outside sales and vendors to resolve issues, learn our products, and become a trusted resource for customers who rely on accurate parts matching and timely

Responsibilities

• Respond to customer calls, emails, and parts inquiries
• Prepare quotes and follow up on open opportunities
• Help customers identify the correct parts for their equipment
• Build relationships with existing customers and develop repeat business
• Keep quotes, orders, customer information, and follow-ups organized
• Coordinate with outside sales and vendors to solve customer problems
• Follow an opportunity from the initial request through the sale
• Learn our products and become someone customers can rely on for answers

Job description

# Inside Sales Representative — HVAC Equipment PartsReq #1432Lubbock, TX, USA## Job DescriptionPosted Wednesday, September 16, 2026 at 10:00 PMHTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.Looking for an **Inside Sales Representative** to join our growing sales team. This role is a great fit for someone who takes pride in **being organized, following through, solving problems, and taking care of customers**. Our customers depend on us to help keep their equipment running, so accuracy and reliability matter just as much as making the sale. **What you’ll do:** Respond to customer calls, emails, and parts inquiries Prepare quotes and follow up on open opportunities Help customers identify the correct parts for their equipment Build relationships with existing customers and develop repeat business Keep quotes, orders, customer information, and follow-ups organized Coordinate with outside sales and vendors to solve customer problems Follow an opportunity from the initial request through the sale Learn our products and become someone customers can rely on for answers **Who we’re looking for:** You don’t need to be the loudest person in the room to be successful here. We’re looking for someone who is **dependable, detail-oriented, personable, and consistent**. You should enjoy talking with customers, but you should also be the kind of person who remembers to send the quote, makes the follow-up call, catches a wrong part number, and doesn’t consider something finished until the customer is taken care of. The right person will be comfortable working independently while also being part of a small, fast-moving sales team.HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.