Counter Sales Representative – HVAC Parts

HTS Engineering Ltd.; Lubbock (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

HTS Engineering Ltd. in Lubbock, TX, is seeking a Counter Sales Representative to assist customers and process orders in our HVAC parts team. Strong customer service skills, attention to detail, and HVAC knowledge are preferred.

The role includes maintaining inventory accuracy and fulfilling customer inquiries. Competitive compensation and benefits are offered, including medical, dental, vision insurance, and a 401(k).

Qualifications

• Previous customer service, parts sales, or HVAC industry experience preferred.
• Knowledge of HVAC equipment, components, and replacement parts is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist walk-in customers and contractors with HVAC parts inquiries.
• Process sales orders, quotes, and customer transactions.
• Identify and source HVAC replacement parts and equipment.
• Maintain inventory accuracy and assist with stock replenishment.
• Receive and organize incoming shipments.
• Build and maintain positive customer relationships.
• Coordinate with warehouse and operations teams to fulfill orders.
• Maintain a clean and organized sales counter area.

Skills

Customer service skills

Attention to detail

HVAC equipment knowledge

Basic computer proficiency

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Lubbock, TX, USA

Job Description

Posted Tuesday, June 2, 2026 at 5:00 AM

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure theindividualsuccess of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Job Summary

We are seeking a Counter Sales Representative to join our HVAC parts team in Lubbock, TX. This role is responsible for assisting customers, processing orders, identifying HVAC replacement parts, and supporting day-to-day branch operations.

The ideal candidate has strong customer service skills, attention to detail, and experience working with HVAC equipment, parts, or wholesale distribution.

Responsibilities

• Assist walk-in customers and contractors with HVAC parts inquiries
• Process sales orders, quotes, and customer transactions
• Identify and source HVAC replacement parts and equipment
• Maintain inventory accuracy and assist with stock replenishment
• Receive and organize incoming shipments
• Build and maintain positive customer relationships
• Coordinate with warehouse and operations teams to fulfill orders
• Maintain a clean and organized sales counter area

Qualifications

• Previous customer service, parts sales, or HVAC industry experience preferred
• Knowledge of HVAC equipment, components, and replacement parts is a plus
• Strong communication and organizational skills
• Basic computer proficiency
• Ability to work in a fast-paced environment
• High school diploma or equivalent
• Competitive compensation
• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays

Schedule

• Monday through Friday
• Full-Time

Work Location

Lubbock, TX

HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.