Inside Sales Representative, Entry Level (Bristol, IN or Charlotte, NC) at Border Concepts, Inc Charlotte, NC

Border Concepts, Inc; Charlotte (NC); In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Healing Strides Counseling is seeking an entry-level Retail Inside Sales Representative in Charlotte, NC or Bristol, IN. This role plans, organizes, and executes inside sales efforts for assigned retail accounts, with emphasis on hitting call quotas and supporting the Outside Sales Team.

You will help develop strategic sales plans to improve territory and account performance. The position emphasizes prospecting, upselling, and relationship building with key retailers across North America, while

Competenze

• Demonstrated ability to plan, prioritize, and manage multiple tasks.
• Strong listening and interpersonal communication with customers.
• Analytical thinking to assess options and support data-driven decisions.

Mansioni

• Achieve retail sales targets aligned with sales plans.
• Follow up with existing customers and identify upsell opportunities.
• Generate new sales leads via outbound calls to retailers across North America.
• Provide sales support to Outside Sales Team members.
• Optimize freight costs by adding products to orders where appropriate.
• Select cost-efficient freight carriers for FTL and LTL shipments.
• Communicate insights to supervisors and participate in strategic planning.
• Engage key decision-makers using push and pull sales techniques.
• Respond to customer inquiries and special requests promptly.
• Assist with processing orders, new customer setup, and EDI-related tasks.

Conoscenze

Organizational skills

Communication skills

Decision making

Problem solving

Descrizione del lavoro

Location: Charlotte, NC or Bristol, IN Position Summary: The Retail Inside Sales Representative is an entry-level position responsible for planning, organizing, and executing inside sales efforts for assigned accounts within the retail segment. This role focuses on achieving sales objectives, meeting call quotas, and supporting the Outside Sales Team in driving revenue growth. Additionally, the position involves developing and implementing strategic sales plans to enhance territory, distributor, and account performance.

Key Responsibilities

• Achieve sales targets for retail products in alignment with approved sales and marketing plans.
• Execute an active follow-up program to engage existing customers and identify upselling opportunities.
• Proactively generate new sales leads through outbound calling efforts targeting retailers across North America.
• Provide dedicated sales support to assigned Outside Sales Team members.
• Optimize freight costs by strategically adding products to existing sales orders.
• Select the most cost-effective and efficient freight carriers for Full Truckload (FTL) and Less-Than-Truckload (LTL) shipments.
• Collaborate with supervisors to communicate key insights and developments related to assigned accounts and sales representatives.
• Participate in corporate meetings to analyze business activities and contribute to strategic planning.
• Strengthen relationships with key decision-makers through proactive engagement and a combination of push and pull sales techniques.
• Address customer inquiries, concerns, and special requests related to product performance in a professional and timely manner.
• Manage the third-party Electronic Data Interchange vendor and support with processing all electronic orders, new customer setup, troubleshooting, etc.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Organizational Skills: Ability to plan, prioritize, and monitor tasks effectively. Establish schedules, deadlines, and quotas to meet sales goals. Look over reports every day and stay on top of requests.
• Communication & Interpersonal Skills: Strong listening and comprehension abilities. Ability to effectively communicate complex information, concepts, and instructions. Proven ability to engage with customers, colleagues, and stakeholders professionally.
• Decision-Making & Problem-Solving: Evaluate and assess alternative courses of action. Analyze potential impacts before executing decisions. Align decisions with organizational goals and strategic initiatives. Support recommendations with data and sound rationale. Manage multiple distributors with integrity, diplomacy, and efficiency.

Preferred Experience

(Not required) Previous experience in sales roles focused on distributors, architects, or contractors. Understanding of sales processes and customer relationship management. Technical knowledge relevant to the retail product line is a plus.