Inside Sales Representative - Door & Dock Equipment

OGD Overhead Garage Door; Fort Worth (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

OGD Overhead Garage Door is seeking a driven Inside Sales Representative to join our Fort Worth team. You will manage inbound B2B sales, build lasting relationships with facility managers, and close deals on repairs, replacements, and upgrades for doors and dock equipment.

This in-office role requires strong communication, accuracy in quotes, and a proactive approach to follow up on open quotes. ServiceTitan experience is a plus.

Qualifications

• 2+ years of experience in door and dock equipment sales.
• Experience with manufacturers or distributors of overhead doors and dock equipment.
• Excellent phone, written, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple quotes and orders.
• Self-motivated and comfortable in a fast-paced sales environment.

Responsibilities

• Handle inbound B2B sales calls and emails, qualifying leads and identifying customer needs related to repair, replacement, or upgrades.
• Nurture and grow relationships with existing customers and warm leads to generate repeat and expanded business.
• Prepare accurate price quotes and proposals for repairs, replacement parts, equipment upgrades, and preventive maintenance agreements.
• Process and track orders from quote through fulfillment, ensuring accurate entry of specifications, pricing, and delivery timelines.
• Build and maintain strong relationships with facility managers, property managers, and existing commercial accounts.
• Follow up on open quotes to drive conversion and close sales.
• Maintain accurate records of customer interactions, quotes, and orders in the CRM/service management system.
• Resolve customer issues related to orders, product fit, or service scheduling in a timely, professional manner.
• Other duties as assigned

Skills

Phone communication

Relationship building

Organizational skills

Sales mindset

Self-motivated

Tools

ServiceTitan

Job description

Description

OGD Overhead Garage Door is a nationwide overhead door and dock company that is changing the way garage door companies do business. With our training facility in Fort Worth, TX — and our dedication to growth and innovation — OGD has been named one of the best companies to work for across the country. For over a decade, we’ve delivered superior service to residential and commercial customers nationwide.

Position Overview:

We are seeking a driven and knowledgeable Inside Sales Representative to join our team. The ideal candidate has hands‑on experience with door and dock equipment — including commercial doors, dock levelers, dock seals/shelters, vehicle restraints, and related building products — and understands the service, repair, and replacement side of the industry. This is a warm‑lead, relationship‑driven role focused on managing inbound sales activity, building customer relationships, generating quotes, and closing deals. There is no separate outside sales team supporting this role — you are the primary point of contact and the deal‑closer.

Responsibilities:

• Handle inbound B2B sales calls and emails, qualifying leads and identifying customer needs related to door and dock equipment repair, replacement, or upgrades
• Nurture and grow relationships with existing customers and warm leads to generate repeat and expanded business
• Prepare accurate price quotes and proposals for repairs, replacement parts, equipment upgrades, and preventive maintenance agreements
• Process and track orders from quote through fulfillment, ensuring accurate entry of specifications, pricing, and delivery timelines
• Build and maintain strong relationships with facility managers, property managers, and existing commercial accounts
• Follow up on open quotes to drive conversion and close sales
• Maintain accurate records of customer interactions, quotes, and orders in the CRM/service management system
• Resolve customer issues related to orders, product fit, or service scheduling in a timely, professional manner
• Other duties as assigned

Requirements:

• 2+ years of experience in door and dock equipment sales (commercial doors, dock levelers, dock seals/shelters, vehicle restraints, or related building products) required
• Experience working with manufacturers or distributors of overhead doors, dock equipment, or loading dock systems
• Excellent phone, written, and interpersonal communication skills
• Strong organizational skills with the ability to manage multiple quotes and orders simultaneously
• Experience using ServiceTitan preferred
• Self‑motivated, detail‑oriented, and comfortable working in a fast‑paced sales environment

Schedule:

• Monday to Friday 8AM - 5PM in-office