Service Technician - Overhead Doors

ADP, Inc.; Palm Desert (CA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Company vehicle and tools

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Ongoing training and certification

Job summary

ADP, Inc. is seeking a skilled Overhead Door Service Technician to install, service, troubleshoot, and repair commercial overhead doors and related systems. The field role requires mechanical aptitude, safety focus, customer orientation, and the ability to work independently in the field.

You will diagnose issues, perform preventative maintenance, communicate with customers, and maintain tools and vehicle. This on-site role includes on-call rotation and adherence to OSHA regulations.

Qualifications

• High school diploma or GED required.
• Experience as an overhead door or garage door technician preferred.
• Ability to read manuals, wiring diagrams, and blueprints.
• Valid driver’s license with acceptable driving record.
• Ability to lift up to 75 lbs and work at heights.

Responsibilities

• Install, service, repair, and maintain overhead doors and related hardware.
• Diagnose mechanical, electrical, and structural issues and determine repair solutions.
• Perform preventative maintenance inspections for safe operation.
• Troubleshoot door operators, motors, controls, sensors, and safety devices.
• Communicate clearly with customers regarding repairs, costs, and recommendations.

Skills

Strong mechanical & electrical Apt.

Customer service skills

Blueprints & wiring diagrams

Problem-solving

Education

High school diploma or GED

Tools

Hand tools

Power tools

Diagnostic equipment

Job description

Job Title: Overhead Door Service Technician

Job Summary

We are seeking a skilled and reliable Overhead Door Service Technician to install, service, troubleshoot, and repair commercial overhead doors and related systems. The ideal candidate is mechanically inclined, safety-focused, customer-oriented, and able to work independently in the field.

Key Responsibilities

• Install, service, repair, and maintain overhead doors, rolling steel doors, dock equipment, and related hardware
• Diagnose mechanical, electrical, and structural issues and determine appropriate repair solutions
• Perform preventative maintenance inspections to ensure safe and proper operation
• Troubleshoot and repair door operators, motors, controls, sensors, and safety devices
• Replace or adjust springs, cables, rollers, tracks, panels, hinges, and seals
• Respond to service calls in a timely and professional manner
• Accurately complete work orders, service reports, and documentation
• Communicate clearly with customers regarding repairs, costs, and maintenance recommendations
• Follow all company policies, safety procedures, and OSHA regulations
• Maintain company vehicle, tools, and inventory in good working condition
• Participate in on-call or emergency service rotation as required

Qualifications & Requirements

• High school diploma or GED required
• Previous experience as an overhead door technician, garage door technician, or related mechanical trade preferred
• Strong mechanical and electrical aptitude
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Experience with hand tools, power tools, and diagnostic equipment
• Valid driver’s license with acceptable driving record
• Ability to work at heights and lift heavy materials (up to 75 lbs or more)
• Comfortable working indoors and outdoors in varying weather conditions
• Strong problem-solving skills and attention to detail
• Excellent customer service and communication skills

Preferred Skills (Not Required)

• Experience with commercial doors, dock levelers, and high-speed doors
• Electrical troubleshooting or low-voltage experience
• Welding or fabrication experience
• OSHA, lift, or safety certifications
• Manufacturer-specific certifications
• Field-based role with travel to customer locations
• Full-time position; overtime and after-hours work may be required
• On-call rotation for emergency service

Compensation & Benefits (Example)

• Competitive hourly wage based on experience
• Overtime opportunities
• Company vehicle and tools
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Ongoing training and certification opportunities